Lynn Kleinsmith
ADMINISTRATOR
CAPE TOWN
Summary
Experienced in a fast-paced office environment, I have honed organizational and communication skills, ensuring smooth operations and seamless client interactions. With a proven track record in managing detailed documentation and compliance tasks with precision, seeking to transition into a new field. By leveraging transferable skills, confident in ability to drive efficiency and deliver high-quality results. Actively pursuing a full-time role that offers professional challenges and allows utilization of interpersonal skills, effective time management, and problem-solving expertise.
Overview
16
16
years of professional experience
Work History
Mortgage Administrator
Sws Financial Services
09.2024 - 10.2024
- Company Overview: Remote Work- UK Company
- Processed bond applications
- Requested Fica Documents from clients
- Vetted all clients on Sanction Search
- Loaded new clients on Smartr system
- Remote Work- UK Company
- Facilitated successful closings by coordinating effectively with title companies and attorneys.
Property Administrator
Chorus Property
06.2023 - 03.2024
- Processed new rental applications
- Vetted all applicants on all checks (Employment, Landlord Checks & TPN)
- Drafted new lease agreements
- Drafted lease renewals
- Rental collection from the tenants
- Issue Letter of demands, Notice to Vacate and Blacklisted tenants on TPN System
- Management of all circulars sent to the tenants
- Conducted thorough background checks on potential tenants to maintain a safe living environment for all residents.
Broker Coordinator
Anvil Property
Cape Town
10.2021 - 05.2023
- Analytics – Compiled weekly checks on work carried out by brokers
- Broker Tasks – Tracked all tasks due by brokers and ensured all tasks were completed by due date
- Calendar Prep – Ensured all brokers are fully prepared daily
- Competitor Analysis – Cross checked P24 listings against competitor stock and compiled analysis for brokers
- Fetch Lists – Created lists of new stock for brokers to collect
- HR – On boarded of New Interns
- Marketing – Ordered signage, correx boards and business cards
- Minute Taking – Took Minutes In All Broker Meetings
- Monitored Office Inventory And Placed Orders
- Property 24 – Conducted daily checks to ensure brokers were on target
- PPRA – Processed new applications for brokers and renewals
- Reports – Compiled weekly reports on brokers
- SEO – Checked brokers rankings on all websites
- Training – Trained The Broker Interns
- UX – Conducted daily reviews on brokers listings on front end and back end system
- Vacancy Schedules – Updated current stock and added new stock listings to brokers lists
- Weekly Meetings – Held meetings with brokers who did not reach their target
- Weekly Reviews – Reviewed all brokers weekly performance
- Enhanced client satisfaction by efficiently coordinating with brokers and addressing their inquiries.
Admin/Canvasser
Century21 Properties – City Bowl
05.2021 - 08.2021
- Sourced and Secured New Leads For All Agents
- Managed the Switchboard
- Compiled reference checks on prospective tenants
- Reason For Leaving : Retrenched
- Developed and maintained positive relationships with community members.
- Met and exceeded daily and weekly sales targets to contribute to overall business success.
- Built relationships with customers to support ongoing sales and customer retention initiatives.
Tenant Leasing Officer
Urban Status Rentals
12.2019 - 03.2020
- Managed tenanting process
- Processed new rental applications
- Updated client details on database
- Filing
Office Administrator
Latitude Developers
11.2017 - 07.2019
- Processed orders with suppliers
- Managed the reception area
- Processed and submitted various water & electricity applications to council
- Managed company Facebook page
- Updated all finishing schedules for all projects
- Manage All Communications For All Sites
- Take weekly pictures of progress on all developments
- Sent weekly update progress reports to clients
- Monitor Inventory of Office Supplies & Purchased New Office Inventory
- Monitored the repairs of office equipment
- Managed the collection and delivery of all the workers tools at all sites
- Booked company vehicles for services and repairs
- Typed up agendas for meetings
- Compiled minutes of meetings
- Filing
- Arranged boardroom meetings for the director
- Manage diary for the director
- Captured new clients details on database
- Supervised the cleaning staff
Office Administrator
Century 21 Properties – Seapoint
11.2014 - 10.2017
- Managed all signed deals on fusion system
- Processed weekly ads for newspaper
- Loaded & published listings on fusion system
- Prepared show house packs
- Switchboard Duties
- Processed New Applications, Renewals & Amendments to the PPRA
- Obtained all Fica Documentation from Buyers, Sellers And Tenants
- Monitored Office Equipment (Repairs & Maintenance)
- Manage the Bookings for Boardrooms
- Reported monthly deals
- Monitor Office Supplies
- Liaised with attorneys on clients transfer process and provided feedback to the clients
- Loaded & Registered new staff
- Daily Web Listings Updates
- Client Services
- Schedule Meetings
- Typed up agendas for meetings
- Compiled minutes for meetings
- Filing
- Arranged boardroom meetings for director
- Managed diary for the director
- Managed company Facebook page
- Opened New Files For Clients
Training Coordinator
NACCW
07.2014 - 09.2014
- Reported on monthly training held in regions
- Updated trainers timelines
- Followed up on all training material for trainers
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
Office Administrator
RPI Distributors
04.2014 - 06.2014
- Liaised with clients
- Processed orders from sales representatives
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
Office Administrator
Good Hope Trustees
11.2013 - 01.2014
- Maintained & arranged filing room
- Retrieved & File Out Information
- Recorded outgoing & returned files
- Switchboard
- Managed and Updated Filing System
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Office Administrator
L Appolis Attorneys
10.2012 - 10.2013
- Processed fica documents for clients
- Updated the property stock list
- Processed sales opinions
- Scheduled meetings & appointments for the director
- Monitored office supply inventory
- Managed director’s calendar and events
- Maintained electronic and paper filing systems for easy retrieval of information.
Rentals Administrator
Rhonda Raad Properties
12.2008 - 08.2012
- Switchboard
- Processed rental applications
- Managed all maintenance queries and complaints from tenants & landlords
- Prepared show house packs
- Booked viewings for prospective tenants
- Updated the renewals and vacating list
- Updated the weekly rental stock list
- Processed all prepaid meter installations in apartments
- Follow up on outstanding rent from tenants
- Followed up on outstanding electricity accounts from tenants
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Improved employee productivity with effective time management strategies for daily tasks.
Education
High School - Matric
Rhodes High School
Skills
- Leadership
- Team Player
- Multi Tasking
- Time Management
- Customer Service
- Communication
- Client confidentiality
- Document review
Professional Development
- Chorus Property, TPN – System Training, TPN – Legal Training
- Anvil Property, Seesa - Junior Management, Seesa - Personal Assistant
- Century 21 Properties, Atlantic Seaboard, CMA- Prospecting, CMA – Primary Training, CMA – POPI Act Compliancy
Timeline
Mortgage Administrator
Sws Financial Services
09.2024 - 10.2024
Property Administrator
Chorus Property
06.2023 - 03.2024
Broker Coordinator
Anvil Property
10.2021 - 05.2023
Admin/Canvasser
Century21 Properties – City Bowl
05.2021 - 08.2021
Tenant Leasing Officer
Urban Status Rentals
12.2019 - 03.2020
Office Administrator
Latitude Developers
11.2017 - 07.2019
Office Administrator
Century 21 Properties – Seapoint
11.2014 - 10.2017
Training Coordinator
NACCW
07.2014 - 09.2014
Office Administrator
RPI Distributors
04.2014 - 06.2014
Office Administrator
Good Hope Trustees
11.2013 - 01.2014
Office Administrator
L Appolis Attorneys
10.2012 - 10.2013
Rentals Administrator
Rhonda Raad Properties
12.2008 - 08.2012
High School - Matric
Rhodes High School
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