Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Lynette Marx

Durban

Summary

I have had the honor to have been with the eThekwini Municipality over 10+ years ,I have a sound knowledge of waste management; my experience involves co-originating and supervising in the implementation of projects or programs on waste management operations and the interaction with the diverse sectors within the eThekwini Municipality and the community as a whole, ensuring a better service deliverance to the communities and contribution to a healthier and clean environment. I manage EPWP Staff (Extended Public Works Program) and Outsourced Community Based Contractors through the area manager. I have had the opportunity to work with the Operations section where I had control of the staff and operational area within the CBD. I have ongoing interactions with the National and Local government officials, political ward councilors, community leaders and the community resolving waste management concerns or issues. I have established myself in the operational field and developed my organizational skills through optimizing all resources allocated to me effectively and productively Through an ongoing interaction with vast nature of people I have a strong ability to resolve or calm problem situations through absolute loyalty to the Municipality but more over to the communities I interact with. I ensure that development is in line with the Integrated Development Plan by contributing efficiently to the high demand standards practiced and encouraged by the department. My career objectives are to increase my global experience within the company culture that encourages growth and motivation. Quick-thinking am a Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement within the eThekewini City.

Overview

22
22
years of professional experience

Work History

Waste Management Senior Supervisor

Ethekwini Municipality, Cleansing
03.2008 - Current
  • Task/Grade - 9
  • Supervising Driver Supervisors, Team Leaders, General Assistants and EPWP staff ensuring control in the area of operation
  • Ensuring fleet and working tools are adequately provided to skilled/ trained staff
  • Managing Major Contractors (3yr term) in Waste Management (Contractor consisting of contractors Manger, Team Leaders, Driver Supervisors and general staff)
  • Caring out Administration of all staff and Contractors
  • Planning and Supervising of Street sweeping, litter picking,removal of Domestic, Commercial and Garden Waste
  • Monitoring the Servicing of Skips (Large Receptacles) and other various types of Waste Receptacles such as Swivel bins, wheelie bins etc
  • Implement and adhere to policies or legislations such as MFMA, Bylaws, Conditions of service etc through good governance
  • Conduct Investigations, solicit and address Complaints lodged by Various Stakeholders with a prompt response period
  • Attend, Participate and Represent the department in inter-departmental and other stakeholder meetings
  • Identify and Monitor any New Areas of Operation such as new developments (businesses, formal or informal houses etc.) which require the Services of Cleansing and Solid Waste
  • Thus liaising closely with the Sales and Education Section and other departments within the municipality for an effective service delivery
  • Advise and make referrals on Recycling, Composting, and participation on National, or International Environmental awareness months (Arbour Day) Waste Minimisation, Adopt-A-Spot etc
  • Through aliasing with the Education section
  • Supervision and Monitor Cutting and Removing of Vegetation from Road Reserves and having close liaison with Parks, Leisure and Cemeteries ensuring control of output of capital and operating budget
  • Supervision and Monitoring of Contractors Performance ensuring that standards are in line with the department with on-going commitment to adhering to the policy
  • Conducting Health and Safety talks in Compliance with Health and Safety Requirements which provides a safe and accident free work environment
  • Administer Day To Day Activities Of Waste Management Section In Line With Necessary Procedures – Completion of field sheets for payment, penalties in the event of non-compliance identified etc.
  • Identified areas of conflict among team members and immediately worked to resolve those issues using negotiation and active listening.
  • Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
  • Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.
  • Analyzed metrics to identify areas of opportunity, drive performance improvements and consistently exceed operational goals.
  • Mandated policy, procedure and performance adherence for continued and increased operational efficiency and profitability.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Sales and Marketing Officer

Ethekwini Municipality – Cleansing
12.2003 - 02.2008
  • Grade - 6
  • Staff Shop Management –
  • Administration and Stock Management
  • Control of staff shop expenditure budget
  • Sales Management and Account / Credit Control
  • Responsible for all aspects of procurement on non-stock management, marketing and sales support
  • Participate in Co-ordinating with public relations for special events e.g
  • Client functions, Golf days, Comrades Marathon etc
  • As an initiative to promote partnership development in various sectors
  • Other roles include promotion and distribution control
  • Products include all marketing support service include database management, response handling, storage and distribution.

Depot Clerk

Ethekwini Municipality, Cleansing, Solid
06.2003 - 11.2003
  • grade 6
  • Ensuring that all employees have clocked in on arrival and departure of duty.
  • Record in all time sheets, leave authorized by the manager annual, sick, responsibility, or maternity leave and submit for to HR.
  • Report all unauthorized absence or concerning staff problems to the Area Cleansing Officers.
  • Receive all telephonic complaints and or complements from the customers / community and forward a detailed message to the Area Cleansing Officers.
  • A follow up has to be done to determine if there was action taken and relay information back to the customer or complainant
  • Maintain stock control of issuing stock (refuse bags, soaps etc.) and returns, ensuring all are recorded.
  • Produced high-quality communications for internal and external use.
  • Input data into spreadsheets and databases.
  • Preparing presentations and taking minutes of meetings.
  • Undertake all other admin and related duties.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Compiled and analyzed data to produce reports.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Human Resources Pay and Leave Clerk

Ethekwini Municipality, Durban Transport
08.2001 - 06.2003
  • Task/Grade – 6
  • Receiving and processing of weekly clock cards, time sheets, out stations and registers from all depots
  • Receiving, Capturing, and keeping Statistics of all authorized leave forms
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Processing Leave Cash Conversions.
  • Preparation of discipline and grievance hearings
  • Completing Injury on Duty, Accident and Incident Reports.
  • Liaise with the Municipality Insurance Department regards to claims.
  • Capturing Data and undertake other related assignments.
  • Supported staff on special assignments and ad hoc projects.

Education

Bachelor of Arts - Project Management

Richfield
Durban
06.2025

Advanced Management Development Programme -

University of Fort Hare
2019

Emerging Management Development Programme -

2018

Law Enforcement - Peace Officer SAPS -

2012

Waste Management 1, 2 & 3 Interwaste -

2011

Environmental Education 1yr UNISA -

2009

Diploma -

Varsity College
2008

Diploma - Marketing

IMM Graduate School of Marketing
2005

2002

Studies Diploma 1 -

Mhlatane High School, Yr. Omni College
1991

Skills

  • Drivers License : Code B (08) - 20610009PS4S
  • Computer Skills :
  • MS-Word
  • MS Powerpoint
  • MS Excel
  • MS Project
  • Internet
  • Outlook
  • Leadership Abilities
  • Analytical Thinking
  • Strategic Planning
  • Process Improvement
  • Time Management
  • Project Management
  • Staff Management
  • Policy Enforcement
  • Staff Oversight
  • Cross-functional Collaboration

Languages

English
Bilingual or Proficient (C2)
isiZulu
Advanced (C1)
SiSwati
Advanced (C1)

Additional Information

REFERANCE

Danny Ramlahl
Manager: Business & Admin
Cleansing & Solid Waste (DSW)
17 Electron Rd
Springfield
+27 31 311 8807
Siphiwe Makhanya
Manager: Strategic and New Developments
Cleansing & Solid Waste (DSW)
17 Electron Rd
Springfield
+27 31 311 8803

Timeline

Waste Management Senior Supervisor

Ethekwini Municipality, Cleansing
03.2008 - Current

Sales and Marketing Officer

Ethekwini Municipality – Cleansing
12.2003 - 02.2008

Depot Clerk

Ethekwini Municipality, Cleansing, Solid
06.2003 - 11.2003

Human Resources Pay and Leave Clerk

Ethekwini Municipality, Durban Transport
08.2001 - 06.2003

Bachelor of Arts - Project Management

Richfield

Advanced Management Development Programme -

University of Fort Hare

Emerging Management Development Programme -

Law Enforcement - Peace Officer SAPS -

Waste Management 1, 2 & 3 Interwaste -

Environmental Education 1yr UNISA -

Diploma -

Varsity College

Diploma - Marketing

IMM Graduate School of Marketing

Studies Diploma 1 -

Mhlatane High School, Yr. Omni College

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Lynette Marx