Lynette Hartzenberg
Office Administartor
Roodepoort
Summary
Highly organized and dependable individual with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Demonstrated willingness to take on additional responsibilities to contribute to team goals.
Overview
26
26
years of professional experience
11
11
years of post-secondary education
2
2
Languages
Work History
Cashier
Salvage and Recycling
03.2023 - 06.2025
- Accurately processing financial transactions related to the purchase of scrap metal. This includes handling cash, credit, and other payment methods, as well as issuing receipts and change.
- Verify transactions against lists of prohibited items and vehicle information and maintain accurate records of all transactions.
- Beyond financial duties, assist with customer service, answer questions, and ensure the checkout area is clean and organized.
- Complete paperwork and records regarding materials received and processed.
Office Manager
Fairdeal Scrap Metals
04.2020 - 12.2022
- Overseeing and facilitating recycling pickup and drop-off program.
- Coordinating recycling collection schedules to optimize service quality and efficiency.
- Assign truck drivers to routes.
- Prepare bills, statements, customer receipts.
- Complete paperwork and records regarding materials received and processed.
- Making sure employees attendance registers is up to date and correct.
- Printing employees pay slips for payment.
- Keeping record of petrol/diesel purchases and allowance to employees.
- Compiling VAT spreadsheets of sales made.
- Compiling spreadsheets of all spending and deposits made into company bank accounts.
- Filing of receipts.
- Ordering of change for cashier when needed.
- Helping frontline staff when it is their day off.
- Making sure all company trucks and vehicles license disks are up to date.
Customer Service Consultant
DIS-CHEM PHARMACY
01.2015 - 02.2020
- Resolve customer complaints via phone, email, mail, or social media.
- Assist with placement of orders, refunds, or exchanges.
- Inform customer of deals and promotions.
- Data Capturing and updating of Database.
- Inventory control of benefit cards, magazines, application forms and other promotional items.
- Answering switchboard and redirecting phone calls to the correct department.
Stock Controller
WAPPOINT
10.2013 - 12.2014
- Making sure there is enough stock on hand against the stock planning for the week.
- Checking all Expo stock is ready for the week.
- Submitting purchase details (vendors information, invoices, and pricing) to internal databases.
- Placing orders to replenish merchandise as needed.
- Forecast supply and demand to prevent overstocking and running out-of-stock.
- Track shipment of POS machines and address any delays.
- Log calls with Nedbank to report broken POS machines, and arrange call out to fix POS machines.
Administrator
ALTECH NUPAY
02.2012 - 09.2013
- Receiving files from Altech Head Office, checking documentation is correct and processing of files.
- Preparing sales documentation and answering any questions field sales reps might have.
- Writing reports for all files approved or declined by ABSA Bank.
- ITC and Experian checks on all files via the ABSA Bank online system and keeping records of checks done.
- Allocating merchant numbers on files approved.
- Printing of merchant plates.
Various Positions
STANDARD BANK
01.1999 - 01.2006
- Customer Consultant
- Bank Teller
- Treasury Custodian
- Central Teller
Education
Grade 12 -
High School Florida
01.1994 - 01.1998
Diploma - Human Resource Management
BOSTON CITY COLLEGE
01.2019 - Current
Skills
Customer service
Cash handling
Customer assistance
Payment processing
POS systems
Drawer balancing
Timeline
Cashier
Salvage and Recycling
03.2023 - 06.2025
Office Manager
Fairdeal Scrap Metals
04.2020 - 12.2022
Diploma - Human Resource Management
BOSTON CITY COLLEGE
01.2019 - Current
Customer Service Consultant
DIS-CHEM PHARMACY
01.2015 - 02.2020
Stock Controller
WAPPOINT
10.2013 - 12.2014
Administrator
ALTECH NUPAY
02.2012 - 09.2013
Various Positions
STANDARD BANK
01.1999 - 01.2006
Grade 12 -
High School Florida
01.1994 - 01.1998
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