Lynette Beeslaar

Work History

Joubert Pharmacy

Lydenburg

08.2021 - Current

Established and maintained patient profiles, updating organizational database with current information.
Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
Counted and labeled prescriptions with correct item and quantity.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Stocked shelves with medications and other pharmacy items for consistent availability.
Explained medication use and side effects under pharmacist direction.
Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
Assisted customers with selecting cost-effective medications in line with health coverage.
Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Processed payments for prescriptions and accurately completed cash and credit card transactions.
Greeted customers at counter and provided excellent customer service.
Input patient information into computer system for prescription orders.
Organized pharmacy area to maintain clean and orderly environment.

Mc Gee Ford

Lydenburg

05.2012 - 07.2019

Offered friendly and efficient service to customers, handled challenging situations with ease.
Suggested add-on services that would be helpful to customers and improve bottom line.
Pleasantly greeted customers and asked open-ended questions to better determine needs.
Maintained high customer satisfaction standards to meet or exceed targets.
Documented problems and corrective actions to maintain records.
Developed estimates by costing materials, supplies, and labor.
Briefed customers regarding warranty protections, potential cost savings and benefits of trading in versus fixing cars to guide decision-making.
Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Followed up with customers to offer additional support and check resolution satisfaction.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
Suggested additional services to customers in order to meet upsell goals.

HvN Embroidery

Lydenburg

02.2006 - 04.2012

Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Onboarded new employees with training and new hire documentation.
Accomplished multiple tasks within established timeframes.
Developed and maintained relationships with customers and suppliers through account development.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Managed and motivated employees to be productive and engaged in work.
Controlled costs to keep business operating within budget and increase profits.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.