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LWAZI METU
Relationship Manager
2808 Myeza Road, Fish Hoek,Cape Town
Summary
Capable Relationship Manager experienced in developing customized solutions to meet wide-ranging customer needs. Strong collaborator and active listener with excellent verbal and written communication skills. Offering 4 year track record of success in banking industry SME.
Overview
1
1
Certification
8
8
years of post-secondary education
8
8
years of professional experience
Work History
Relationship Manager
Absa Bank
Tokai , Cape Town
09.2017 - Current
- Build and maintain professional business relationships on my portfolio ( +/-1 800 customers) on a reactive basis by driving sales and income targets, acquiring walk in clients, suctioning existing clients with cross sell, campaigns and product utilization and also required to manage risk and compliance on the portfolio.
- Engage with internal stakeholders to best solution our clients.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Generated new business and referral clients in partnership with financial advisors and branch team.
Intern Enterprise Banker
Absa Bank
12.2016 - 09.2017
- Opening of business accounts Reviews on existing business accounts Resolves general accounts enquires.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Maintained excellent attendance record, consistently arriving to work on time.
Assistant Store Manager
Harbour House Restaurant
10.2012 - 09.2016
- Placing orders to suppliers Stock Controlling (receiving and Issuing) Capturing of stock movement Quality and Quantity checks of stock Mid and Month-end stock taking.
Education
Advanced Diploma in Financial Management (NQF 7) - Accounting And Finance
Regent Business School
Cape Town 01.2020 - 12.2020
Credit Risk Assessment And Man. For Bankers NQF 5 - Banking And Financial Support Services
BANK SETA – Guarantee Trust Graduate Program
Cape Town 03.2016 - 09.2016
National Diploma (NQF 6) - Internal Auditing
Cape Peninsular University Of Technology
Cape Town 01.2015 - 12.2015
Higher Education Certificate Accountancy (NQF 5) - Accounting And Finance
Cape Peninsular University Of Technology
Cape Town 01.2013 - 12.2014
National Higher Certificate - Accounting, Economics And Finance
False Bay College
Cape Town 01.2009 - 12.2012
Skills
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Certification
RE 5 - FAIS compliant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Church
Listening to Music
Spending time with family and friends
Timeline
Advanced Diploma in Financial Management (NQF 7) - Accounting And Finance
Regent Business School
01.2020 - 12.2020
Relationship Manager
Absa Bank
09.2017 - Current
RE 5 - FAIS compliant
01-2017
Intern Enterprise Banker
Absa Bank
12.2016 - 09.2017
Credit Risk Assessment And Man. For Bankers NQF 5 - Banking And Financial Support Services
BANK SETA – Guarantee Trust Graduate Program
03.2016 - 09.2016
National Diploma (NQF 6) - Internal Auditing
Cape Peninsular University Of Technology
01.2015 - 12.2015
Higher Education Certificate Accountancy (NQF 5) - Accounting And Finance
Cape Peninsular University Of Technology
01.2013 - 12.2014
Assistant Store Manager
Harbour House Restaurant
10.2012 - 09.2016
National Higher Certificate - Accounting, Economics And Finance
False Bay College
01.2009 - 12.2012
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