Well-versed in developing and implementing effective sales strategies to maximize profits. Talented trainer and personnel developer with good people and problem-solving abilities. Knowledgeable about complying with company standards while increasing efficiency, customer satisfaction and bottom-line profitability.
Hi, I’m
LWAZI MAVUNDLA
Dip.in Legal Studies & Dip.un Environment & Safety Management
Sandton
Summary
Overview
5
years of professional experience
Work History
Nike Company Store
Assistant Manager of Sales
02.2023 - Current
Job overview
- Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
- Maintained professional and impeccable environment for employees and customers.
- Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
- Monitored inventory levels closely, coordinating with procurement department to prevent product shortages during peak demand periods.
Woolworths
Online Coordinator
08.2022 - 02.2023
Job overview
- Provided training and support to staff members on the use of various online tools, enhancing their ability to work remotely.
- Supported the creation of multimedia content such as videos and infographics to enhance user experience on digital platforms.
- Assisted in the development of e-learning resources, enabling employees to access professional development opportunities remotely.
- Increased website traffic by optimizing search engine performance through keyword research and on-page SEO techniques.
Woolworths
Online Shopper
03.2021 - 08.2022
Job overview
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
Woolworths
Fresh Foods Assistant
01.2020 - 03.2021
Job overview
- Boosted sales by creating attractive product displays and maintaining proper inventory levels.
- Provided product knowledge to customers, helping them make informed decisions about their purchases.
- Reduced waste by efficiently rotating stock and promptly removing expired or damaged products from shelves.
- Actively participated in weekly team meetings where ideas were exchanged between colleagues aimed at enhancing overall store performance.
Woolworths
Customer Assistant
03.2019 - 01.2020
Job overview
- Handled cash transactions accurately while adhering to company security protocols.
- Supported promotional events by setting up displays and engaging customers in product demonstrations.
- Communicated effectively with customers to address inquiries about products, services, or store policies.
- Assisted customers in locating desired items, ensuring a positive shopping experience.
Education
University of South Africa Johannesburg
Bachelor of Science from Bachelor of Laws
04.2001
University Overview
Currently Doing 3rd yr to 4th yr
UniathenaUK
Associate of Science from Diploma in Environment Health And Safety Management
04.2001
University Overview
Alison Empowerment Education UK
Associate of Science from Diploma in Legal Studies
04.2001
University Overview
University of South Africa Durban, South Africa
Associate of Science from Higher Certificate in Law
04.2001
University Overview
Olwandle High Port Shepstone
High School Diploma
04.2001
University Overview
Matric (Grade 12)
Skills
Key Account Management
Certificate
Certificate
Computer Skills Certificate
References
References
Woolworths
Manager
Miss Dlamini
+27 81 097 8768
Richardsonwoolworths@gmail.com
Nike Sandton Store
Manager
Zintle Dlangamandla
+27 60 741 6049
Timeline
Assistant Manager of Sales
Nike Company Store
02.2023 - Current
Online Coordinator
Woolworths
08.2022 - 02.2023
Online Shopper
Woolworths
03.2021 - 08.2022
Fresh Foods Assistant
Woolworths
01.2020 - 03.2021
Customer Assistant
Woolworths
03.2019 - 01.2020
University of South Africa
Bachelor of Science from Bachelor of Laws
04.2001
Uniathena
Associate of Science from Diploma in Environment Health And Safety Management
04.2001
Alison Empowerment Education
Associate of Science from Diploma in Legal Studies
04.2001
University of South Africa
Associate of Science from Higher Certificate in Law
04.2001
Olwandle High
High School Diploma
04.2001
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