Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Creative Skills
Timeline
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Lwazi Manqele

Lwazi Manqele

Lyndhurst,KZN

Summary

Hi there! I'm Lwazi and I love communicating with customers on all levels of customer service. I enjoy finding solutions that enhance user experience. I strive to become an excellent brand communicator and online digital content producer

Overview

9
9
years of professional experience

Work History

Content Producer

Caxton Radio
Emperors Palace
08.2019 - 06.2021
  • Content Production
  • Radio sales and Marketing
  • Hyper-localized news reports
  • Radio Communications/Presenting
  • Caxton Radio is a media organization that focuses on radio communications and content production.

HUAWEI MOBILE SERVICES TECH SUPPORT (SA, KENYA & NIGERIA)

Call Centre International
Sandton
02.2020 - 11.2022
  • Customer services
  • Escalations
  • Mobile services technical support
  • App Gallery updates
  • Apps troubleshooting
  • New product HMS brand unboxing
  • Customer retentions
  • Mobile internet connectivity support

ENGLISH LANGUAGE ONLINE TUTOR

ABC Tutor
Sunninghill, Johannesburg
01.2017 - 12.2018
  • Lesson planning
  • Lesson facilitation
  • International teaching techniques
  • Classroom management
  • Assessments and student development
  • Learning strategies
  • Understanding different teaching methods
  • Professional English grammar
  • Language Learner topic conceptualisation
  • ABC Tutor is an educational organization that provides tutoring services.

Startup Ecosystem Enabler

Global Entrepreneurship Network
09.2023 - Current
  • Website content updates
  • Global Relations
  • SME mentorship
  • BRICS Media Team
  • Agoa Media Team

Founder

Startup Huddle Sandton
Sandton
  • Media relations
  • Creative writing
  • Copywriting
  • Digital communications
  • Film post-production
  • Camera operator (film sets)
  • Content producer
  • Digital portfolio design
  • Brand positioning
  • Radio Host
  • Public speaking
  • Digital marketing

Education

Matriculated - undefined

John Ross College
01.2002

TEFL Certificate - undefined

ABC Tutor International
01.2017

BA - International Relations & Diplomacy

UNISA
01.2026

Skills

  • Customer relationship management
  • Brand communications
  • Training and facilitation
  • Copywriting
  • Digital communications
  • Tech support
  • Public relations
  • Tutoring and Lesson planning
  • Business administration
  • Mobile Telecoms customer support
  • International customer services
  • Hospitality guest services
  • Community development and research
  • Needs analysis
  • Marketing and networking
  • Demand solutions
  • Local government communications
  • Sales
  • Call centre services

Personal Information

  • ID Number: 8502145499080
  • Date of Birth: 1985-02-14
  • Gender: Male
  • Nationality: South African
  • ID Number: 8502145499080

Creative Skills

  • Customer relationship management
  • Brand communications
  • Training and facilitation
  • Copywriting
  • Digital communications
  • Tech support
  • Public relations
  • Tutoring and Lesson planning
  • Business administration
  • Mobile Telecoms customer support
  • International customer services
  • Hospitality guest services
  • Community development and research
  • Needs analysis
  • Marketing and networking
  • Demand solutions
  • Local government communications
  • Sales
  • Call centre services

Timeline

Startup Ecosystem Enabler

Global Entrepreneurship Network
09.2023 - Current

HUAWEI MOBILE SERVICES TECH SUPPORT (SA, KENYA & NIGERIA)

Call Centre International
02.2020 - 11.2022

Content Producer

Caxton Radio
08.2019 - 06.2021

ENGLISH LANGUAGE ONLINE TUTOR

ABC Tutor
01.2017 - 12.2018

Founder

Startup Huddle Sandton

Matriculated - undefined

John Ross College

TEFL Certificate - undefined

ABC Tutor International

BA - International Relations & Diplomacy

UNISA
Lwazi Manqele