Lwazi Manqele
Lyndhurst,KZN
Summary
Hi there! I'm Lwazi and I love communicating with customers on all levels of customer service. I enjoy finding solutions that enhance user experience. I strive to become an excellent brand communicator and online digital content producer
Overview
9
9
years of professional experience
Work History
Content Producer
Caxton Radio
Emperors Palace
08.2019 - 06.2021
- Content Production
- Radio sales and Marketing
- Hyper-localized news reports
- Radio Communications/Presenting
- Caxton Radio is a media organization that focuses on radio communications and content production.
HUAWEI MOBILE SERVICES TECH SUPPORT (SA, KENYA & NIGERIA)
Call Centre International
Sandton
02.2020 - 11.2022
- Customer services
- Escalations
- Mobile services technical support
- App Gallery updates
- Apps troubleshooting
- New product HMS brand unboxing
- Customer retentions
- Mobile internet connectivity support
ENGLISH LANGUAGE ONLINE TUTOR
ABC Tutor
Sunninghill, Johannesburg
01.2017 - 12.2018
- Lesson planning
- Lesson facilitation
- International teaching techniques
- Classroom management
- Assessments and student development
- Learning strategies
- Understanding different teaching methods
- Professional English grammar
- Language Learner topic conceptualisation
- ABC Tutor is an educational organization that provides tutoring services.
Startup Ecosystem Enabler
Global Entrepreneurship Network
09.2023 - Current
- Website content updates
- Global Relations
- SME mentorship
- BRICS Media Team
- Agoa Media Team
Founder
Startup Huddle Sandton
Sandton
- Media relations
- Creative writing
- Copywriting
- Digital communications
- Film post-production
- Camera operator (film sets)
- Content producer
- Digital portfolio design
- Brand positioning
- Radio Host
- Public speaking
- Digital marketing
Education
Matriculated - undefined
John Ross College
01.2002
TEFL Certificate - undefined
ABC Tutor International
01.2017
BA - International Relations & Diplomacy
UNISA
01.2026
Skills
- Customer relationship management
- Brand communications
- Training and facilitation
- Copywriting
- Digital communications
- Tech support
- Public relations
- Tutoring and Lesson planning
- Business administration
- Mobile Telecoms customer support
- International customer services
- Hospitality guest services
- Community development and research
- Needs analysis
- Marketing and networking
- Demand solutions
- Local government communications
- Sales
- Call centre services
Websites
Personal Information
- ID Number: 8502145499080
- Date of Birth: 1985-02-14
- Gender: Male
- Nationality: South African
- ID Number: 8502145499080
Creative Skills
- Customer relationship management
- Brand communications
- Training and facilitation
- Copywriting
- Digital communications
- Tech support
- Public relations
- Tutoring and Lesson planning
- Business administration
- Mobile Telecoms customer support
- International customer services
- Hospitality guest services
- Community development and research
- Needs analysis
- Marketing and networking
- Demand solutions
- Local government communications
- Sales
- Call centre services
Timeline
Startup Ecosystem Enabler
Global Entrepreneurship Network
09.2023 - Current
HUAWEI MOBILE SERVICES TECH SUPPORT (SA, KENYA & NIGERIA)
Call Centre International
02.2020 - 11.2022
Content Producer
Caxton Radio
08.2019 - 06.2021
ENGLISH LANGUAGE ONLINE TUTOR
ABC Tutor
01.2017 - 12.2018
Founder
Startup Huddle Sandton
Matriculated - undefined
John Ross College
TEFL Certificate - undefined
ABC Tutor International
BA - International Relations & Diplomacy
UNISA