Lwandile Ngcobo
Call Centre Agent
Jozini,KZN
Summary
Organized and dependable candidate. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
1
1
year of professional experience
4
4
Certifications
Work History
Assistant
PEP Store
09.2024 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Assisted customers with various in-store and over-phone inquiries.
- Handled money at the till faithfully.
Casual Worker
PEP Store
04.2024 - 08.2024
- Followed instructions and procedures to complete assigned tasks.
- Worked fast to complete tasks and meet daily deadlines.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
Typist
Mgabadeli Pinters
03.2024 - 04.2024
- Reduced errors in typed materials with thorough proofreading skills and attention to detail.
- Typed CVs and professional documents.
- Increased typing accuracy by implementing proofreading and editing techniques.
- Completed complex typing assignments on time, demonstrating adaptability in various subject matters.
- Managed sensitive information by maintaining strict confidentiality, supporting the integrity of the organization.
Education
Bachelor of Education - Education
Sol Plaatje University
Kimberly 04.2001 -
Skills
Computer Skills
Time Management
Data Entry
Good negotiation & friendly
Calm under pressure
Customer orientated
Fast typing
Effective communication
Certification
Reta Type (Typing in english)
Timeline
Assistant
PEP Store
09.2024 - Current
Casual Worker
PEP Store
04.2024 - 08.2024
Typist
Mgabadeli Pinters
03.2024 - 04.2024
Bachelor of Education - Education
Sol Plaatje University
04.2001 -
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