Lwandile Mpumza
Cape Town
Summary
Adept at conflict de-escalation and community engagement, I significantly reduced criminal activity in my area during my tenure with the South African Police Services. Leveraging skills in criminal investigations and fostering trust within the community, I excelled in emergency response and evidence collection, contributing to successful prosecutions and enhanced public safety.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Police Officer
South African Police Services
07.2004 - 10.2023
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Conducted preliminary investigations at scenes of major crimes.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Apprehended offenders and conducted interviews and interrogations.
- Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
Education
Higher Certificate - Criminal Justice And Forensic Investigations
University of Johannesburg
Johannesburg 01.2016
Skills
- Report Writing
- Integrity and Honesty
- Conflict de-escalation
- Relationship building and management
- De-Escalation Techniques
- Patience and Empathy
- Community Engagement
- Criminal Investigations
- Planning and coordination
- Emergency Management
- Community Relations
- Crisis intervention and deescalation
- Physical Fitness
- Officer Training
- Self-defense techniques
- Criminal Law
- Community-Oriented Policing
- Police reports
- Law Enforcement
- Emergency Response
- Courtroom Testimony
- Case Management
- Risk Mitigation
- Undercover operations
- Crime Prevention
- Evidence collection protocols
- Domestic Violence Prevention
- Suspect interrogation
- Fingerprinting
Certification
° Cobit Framework - Fundamentals of IT Governance
° The Ultimate GRC Course - Governance, Risk and Compliance 2024
° "Best Practices" for Cybersecurity and GRC Professionals
° CPR, AED and First Aid
° Clearance Certificate
° Occupational Health and Safety Training
° Complete SQL Training and Certification
° GC Tactical Use of Force Certification
° IT by Google Career Certificates
° Cybersecurity Fundamentals
° Cybersecurity Defense Toolbox
° Short Programme in Computer Skills for Office 2010 and Windows 7
Timeline
Police Officer
South African Police Services
07.2004 - 10.2023
Higher Certificate - Criminal Justice And Forensic Investigations
University of Johannesburg
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