Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luyolo Rawana

Contract Manager
Capetown

Summary

Currently in position as a Contracts Manager. Well experienced Area manager/Facilities/Maintenance/Construction Site Coordinator with over 13 years ’experience. These experiences have afforded me to be an all-rounder in handy work, administration and management. My steady growth from being a residential cleaner to construction Forman with excelling in painting, carpentry, building and flouring. Moved to the office field and gained skillsets while thriving under pressure and being a self-driven and energetic team player. I thrive in working and training teammates. My approach to my work is founded on ethics, integrity, honesty and humility which has assisted me to learn and grow while successfully carrying out responsibilities. Earned recognition from my colleagues as a calm well-spoken professional. My achievements was to be able train everyone under my leadership to be a skilled responsible self driven workmen.

Overview

14
14
years of professional experience

Work History

Contract Manager

Servest SA
Capetown
03.2025 - Current
  • Management of clients sites (WNS) which runs 24hr shifts. Maintaining the hygiene and safety of the sites in a very high traffic environment at satisfactory level. Management of large stuff which includes supervisors and team leader. Relaying the monthly SLA obligations. Organising enough equipment, chemicals, and consumables. Achieving regular attendance of staff every day. Organising weekly safety reminders and training sessions to keep alien’s expectations matched.
  • Developed strong relationships with clients and vendors, fostering mutually beneficial partnerships.
  • Proactively identified potential contractual issues, addressing them before they escalated into more significant problems.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Area Supervisor/Manager

Rx3 Cleaning Services
07.2024 - 03.2025
  • Overseer private and commercial residential sites around Capetown and with teams of cleaners with cleaning tasks. Duties involve recruiting cleaners and assigning were work is needed. From daily to weekly inspections. Creating schedules and special task for a smooth work flow. Upholding high standard of SAFETY Ensuring all cleaning equipment is well maintained and is safe for use. Checks and purchase orders of chemicals and equipment. Train cleaners and team leaders on high technical and efficient cleaning skills. Management of company vehicle.

Car Detailer Technician

SmartRestore CC
Capetown
06.2023 - 06.2024
  • Repairing windscreens, restoring headlights and improving vehicle body outlook.
  • Applied protective agents, including sealants, to protect surfaces.
  • Streamlined workflow processes by keeping tools and supplies well-organized for easy access throughout each task.
  • Increased positive feedback, applying high-quality wax to protect paint and ensure lasting shine.
  • Promoted additional services to customers, such as paint touch-ups, contributing to increased sales.
  • Improved overall vehicle appearance with the use of professional-grade equipment and products.

Online Tutor

MPC Recruitment
Capetown
03.2023 - 04.2023
  • Online teaching, focusing on English. Using adobe and Zoom
  • Supported diverse student population through different teaching styles to cover multiple learning styles.
  • Provided timely feedback to students on their progress, resulting in increased self-confidence and academic growth.
  • Developed methods to motivate and engage students in learning.

Self Employed - Construction

Builders & finishers
Capetown
04.2022 - 06.2022
  • Demolition project of all temporary clinic for Covid around the cape flats Invoicing and balancing of accounts. Team management
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Administrative Assistant

WATCHTOWER BIBLE AND TRACT SOCIETY OF NEW YORK INC
Gauteng
03.2020 - 03.2022
  • Answering queries through letter and telephonic correspondence from over large groups of congregations based around Western Cape, Gauteng, and Mpumalanga.
  • Extensive use of language and translating communication from Xhosa, English, and Zulu.
  • Implementing guidelines that are constantly updated monthly and training new individuals on the different assignments. Huge part of my work is data capturing that comes every first day of the week.
  • Finding quick effective errors, potential problems in the future and set appointments to rectify all this.
  • Working under high pressure with a weekly dead line.
  • Weekly Zoom and Microsoft Teams Meetings. Schedule all of them for a smooth run.
  • Through this we achieved more trained, knowledgeable and minimum errors around fellow workers.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Construction Site Coordinator

WATCHTOWER BIBLE AND TRACT SOCIETY OF NEW YORK INC
Eswatini, KZN, JHB
01.2016 - 12.2019
  • Overseeing project from planning to handing over the a complete project. From new builds to major and minor renovations.
  • Coordinating four core construction Teams the Building, Finishing, Plumbing and Electricals.
  • Head Site in Health and Safety, procurement planning, check and read all Architectural Plans provided and processed purchases and deliveries.
  • Received advance practical coarse training in Project management to be equipped for my role.
  • The motto is to prioritize on quality, affordability and Time. We achieved this most of our sites under my supervision.
  • My core skills made my management efficient and effective.
  • Gained good reputation to be assigned more Construction sites management.
  • Core key of my efficiency is the extent training in Microsoft office and Accounting background in Internal Auditing.
  • Supervised crew of over 12 Professional skilled colleagues .

Facilities /Building Maintenance Coordinator

Watchtower Bible & Tract Society of New York
Gauteng
01.2012 - 12.2015
  • From handyman in these departments: Building, Carpentry, Window Man, Preventative Maintenance and Finishers Crew to being promoted as assistant overseer.
  • Oversaw Preventative maintenance crew and Alluminium production crew. These team made minor and major repairs and installations on the private residencies and support services areas. From painting, hanging up and replacing flooring on all apartments and offices. Achieved well maintained environment for all the structures under my team.
  • Working everyday with Microsoft Excel, word and Skype. Conducting weekly health and safety meetings and team development meetings.
  • Went through courses for planning and building drywall & partitions, suspended ceiling, aluminium window installation, erecting scaffolding and inspecting and approving. Practical on how to use and maintain cutting machines and power tools. Awarded certificates on all courses achieved.
  • Huge challenge was management of different groups of people speaking all languages yet united and achieving same goal.

Education

Diploma - Internal auditing

Vaal University of Technology
Gauteng
01.2011

Certificate - Administrative Assistant and Secretarial Science, General

JobDuck
09.2022

Skills

Negotiation Skills

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Timeline

Contract Manager

Servest SA
03.2025 - Current

Area Supervisor/Manager

Rx3 Cleaning Services
07.2024 - 03.2025

Car Detailer Technician

SmartRestore CC
06.2023 - 06.2024

Online Tutor

MPC Recruitment
03.2023 - 04.2023

Self Employed - Construction

Builders & finishers
04.2022 - 06.2022

Administrative Assistant

WATCHTOWER BIBLE AND TRACT SOCIETY OF NEW YORK INC
03.2020 - 03.2022

Construction Site Coordinator

WATCHTOWER BIBLE AND TRACT SOCIETY OF NEW YORK INC
01.2016 - 12.2019

Facilities /Building Maintenance Coordinator

Watchtower Bible & Tract Society of New York
01.2012 - 12.2015

Diploma - Internal auditing

Vaal University of Technology

Certificate - Administrative Assistant and Secretarial Science, General

JobDuck

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Luyolo RawanaContract Manager