Luyanda Nosihle Zulu
Summary
I am a highly motivated, passionate, and energetic individual with a strong sense of discipline and teamwork. Through my education and work experience, I have developed excellent communication, interpersonal, and problem-solving skills. I adapt quickly to new environments and always strive to contribute positively to the company's success.
Overview
1
1
year of post-secondary education
Work History
Waitress
Oregon Spur (Secunda Mall)
12.2024 - 02.2025
- Greeted and seated customers in a friendly and professional manner.
- Took accurate food and beverage orders and relayed them to the kitchen staff.
- Served meals and drinks promptly while ensuring high service standards.
- Resolved customer queries, complaints, and special requests to enhance guest experience.
- Provided menu recommendations and upsold promotional items to increase sales.
- Ensured customer satisfaction by checking back during meals and responding quickly to needs.
- Collaborated with kitchen staff and team members to ensure timely and quality service.
Education
Grade 12 -
Abbotts College Pretoria East
Pretoria 01.2023 - 12.2023
N6 - Civil Engineering
Johannesburg Technical and Vocational College
Skills
- Customer service excellence
- Teamwork and collaboration
- Ability to work well under pressure
- Time management and organizational skills
- Problem-solving and adaptability
- Strong communication and interpersonal skills
-Basic computer literacy
-Cold calling
-Basic computer literacy
Languages
English, Afrikaans, Zulu, Sesotho, Xhosa
First Language
References
- Mrs. J. Sande Abbotts College
087 255 2457 012 809 1208
Simtholile Makhoba
+27 79 601 0133
Timeline
Waitress
Oregon Spur (Secunda Mall)
12.2024 - 02.2025
Grade 12 -
Abbotts College Pretoria East
01.2023 - 12.2023
N6 - Civil Engineering
Johannesburg Technical and Vocational College