LUYANDA MIYA
Administration
pretoria
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
11
11
years of professional experience
16
16
years of post-secondary education
1
1
Certification
Work History
Delivery Driver
Ice-ice Baby
01.2024 - 03.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Consulting Intern
Lindsay sackers security alarm systems operations [ ADT partner]
01.2014 - 12.2014
- Managed multiple priorities simultaneously while maintaining high-quality standards on all project deliverables.
- Created detailed documentation outlining best practices for future consulting engagements, increasing overall effectiveness of projects delivered by the firm.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Teachers' Assistant
Glenharvie Combined School
07.2021 - 09.2022
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Worked with lead teacher to monitor class schedule and take attendance.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
Transportation Management Coordinator
Family Business
06.2014 - 03.2021
- Improved transportation efficiency by optimizing routes and coordinating schedules.
- Identified hazardous materials and safely secured or disposed of it.
- Oversaw fleet maintenance, scheduling regular inspections, repairs, and replacements to minimize downtime and extend vehicle life.
- Managed a team of drivers, ensuring compliance with safety standards and regulations to maintain a safe work environment.
Teacher's Assistant and Administrator
Laerskool Modderfontein
12.2020 - 06.2021
- Enhanced printing quality by conducting thorough inspections and addressing any issues promptly.
- Enhanced workplace morale through active collaboration among team members while maintaining a positive attitude under pressure.
- Maintained detailed records of completed projects, including specifications, quantities produced, and any relevant notes or observations.
- Streamlined workflow by effectively communicating with colleagues regarding task prioritization and project updates.
- Assisted in maintaining a clean, organized workspace to promote safety and efficiency within the printing department.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Real Estate Agent
Dunamis Properties Ltd.
07.2024 - Current
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advised clients on market conditions and property value for informed decision-making.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Education
High School Diploma -
Glen-Edwar Sss
Swartberg, South Africa 04.2001 - 04.2013
Bachelor of Arts - Development Studies
University of Johannesburg
Johannesburg, South Africa 04.2015 - 04.2019
No Degree - Human Resources Management
IQ Academy
Johannesburg, South Africa 04.2001 -
Skills
Teamwork and Collaboration
Customer Service
Valid Driver's License
Time management skills
Order Verification
Cargo Handling
Commercial driving
Shipping and packaging
Administrative Support
Data Entry
Computer Skills
Customer and client relations
Verbal Communication
Printing Techniques
Safety Procedures
Equipment Setup
Digital print equipment operation
Product Knowledge
Problem-solving abilities
Paperwork Processing
Complaint Handling
Certification
Code 10 driver's license (PrDP with dangerous goods)
Languages
English
Afrikaans
Zulu
Setswana
References
- Glenharvie combined, Mnr Corne Erasmus, 0785249506, 0117521135
- Laerskool Modderfontein, Jenny Reed, 0104423874
- Scholar transport, Mr Miya, 0663391867
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Real Estate Agent
Dunamis Properties Ltd.
07.2024 - Current
Delivery Driver
Ice-ice Baby
01.2024 - 03.2024
Teachers' Assistant
Glenharvie Combined School
07.2021 - 09.2022
Teacher's Assistant and Administrator
Laerskool Modderfontein
12.2020 - 06.2021
Bachelor of Arts - Development Studies
University of Johannesburg
04.2015 - 04.2019
Transportation Management Coordinator
Family Business
06.2014 - 03.2021
Consulting Intern
Lindsay sackers security alarm systems operations [ ADT partner]
01.2014 - 12.2014
High School Diploma -
Glen-Edwar Sss
04.2001 - 04.2013
No Degree - Human Resources Management
IQ Academy
04.2001 -