Luyanda Magengenene
Admission Clerk
174 Church Street Kenilworth JHB
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
15
15
years of professional experience
2005
2005
years of post-secondary education
Work History
Admission Clerk /Front Desk Receptionist
Netcare Garden City Hospital
JOHANNESBURG
06.2014 - Current
- Maintained filing system and organized customer documents for easy retrieval of information.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Admission Clerk
Clinix Selby Park Hospital
JOHANNESBURG
08.2013 - 05.2014
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
2IC Cash Desk Supervisor
MR Price Sandton City
JOHANNESBURG
11.2010 - 05.2013
- Trained new employees on company policies, procedures, and software systems, ensuring a seamless transition into their roles.
- Enhanced customer satisfaction by efficiently resolving issues and providing exceptional service.
- Oversaw financial transactions at the front desk, ensuring accuracy in billing procedures and cash handling practices.
Education
High School Diploma -
Masiqhakaza Senior Secondary School
Johannesburg Tembisa 01.2025 - 12.2008
Some College (No Degree) - Health Administration
Havatech Training & Employment Center
Johannesburg 04.2001 - 12.2009
Some College (No Degree) - IT Network Security
Papillon Foundation & Development Center
Johannesburg, South Africa09-2011
Certificate in Criminal Justice -
Damelin Correspondence Collage
BraamfonteinSkills
- Patient administration policies and procedures
- SAP System Skill
- Risk Management Skill
- Clinical coding ICD-10 External and CPT coding
- B2B electronic message system Skill
- Medical Aid Schemes and options Skills
- Workman’s compensation act (WCA) processes, Policies and procedures
- Effective verbal and written communication skills
- Telephone and Communication skills
Additional Competencies
- 10 years Working Experience in private Hospital industry and practices
- Ensuring accurate and efficient administration of the admission process.
- Ensure all demographic data is collected with attention to detail as per work procedures
- Admission, Discharge processes and bed functions, preparation for next day
- Managed financial risk of the Hospital by obtaining Authorization within the turnaround time, collecting co-payments, private estimates and deposits collected upfront in accordance with Netcare protocols.
- B2B electronic message system: check status of authorizations
- Liaising with the medical aids to obtain authorization for admission
- Identify possible risks (e.g. no authorization, exclusions, insufficient LOS or LOC etc.)
- Knowledge of hospital patient services and case management processes
- Workman’s compensation act (WCA) processes, Policies and procedures
- The ability to work under pressure and remain calm focused in emergency situations.
- Operating Hospital Switchboard
- Handling money and being accountable for collecting Co-payments on admission
- Cashing up and doing daily banking
- Medical Aid Schemes and the Private Healthcare Environment
Tertiary Qualification
- Havatech Training & Employment Center, Certificate in Office Administration & Computer Literacy,
- 12/11/09
- Papillon Foundation & Development Center, E. Learner Platinum Certificate Accredited ICDL & MICT SETA Accredited,
- 06/09/11
- Damelin Correspondence College, Certificate in Criminal Justice
- Pending...
Drivers Licence
CODE 10 (C1)
Own Transport YES
REFERENCES
1. Netcare Garden City Hospital 35 Bartlett Road Mayfair West JHB 2108
Contact Person Mr MP Ngaka (Supervisor) 0829002069 / 0114955000
2. Clinix Selby Park Hospital 121 Eloff Street Marshalltown 2001
Contact Person Mrs B Mkhaliphi (Supervisor) 0833629714 / 0814229366
Timeline
High School Diploma -
Masiqhakaza Senior Secondary School
01.2025 - 12.2008
Admission Clerk /Front Desk Receptionist
Netcare Garden City Hospital
06.2014 - Current
Admission Clerk
Clinix Selby Park Hospital
08.2013 - 05.2014
2IC Cash Desk Supervisor
MR Price Sandton City
11.2010 - 05.2013
Some College (No Degree) - Health Administration
Havatech Training & Employment Center
04.2001 - 12.2009
Some College (No Degree) - IT Network Security
Papillon Foundation & Development Center
Certificate in Criminal Justice -
Damelin Correspondence Collage
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