Luvo Yoli
Knysna
Summary
Driven professional with a proven track record at Beacon Island Restaurant, excelling in customer service and time management. Demonstrated ability to enhance guest experiences through effective communication and problem-solving skills. Expert in team collaboration, significantly improving event execution and efficiency.
With the skills I have received through my experiences, I believe I have the capabilities to fit in as the Youth & Care Support Assistant.
Overview
1
1
year of professional experience
Work History
Catering Staff Member
Mgudlwas Catering & Deco Services
Knysna
04.2024 - 12.2024
- Assisted in loading and unloading trucks transporting necessary materials for each event.
- Performed maintenance duties such as cleaning furniture or polishing silverware.
- Selected appropriate materials and props for decorations.
- Set up stages, platforms, tables, chairs and backdrops in accordance with design plan.
- Assisted guests with special dietary needs, ensuring their requirements were met with care.
- Maintained cleanliness and organization of event spaces before, during, and after events.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
Waiter
Beacon Island Restaurant
Knysna
12.2023 - 01.2024
- Delivered accurate checks at the end of each meal period.
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Informed customers of daily specials in an engaging manner.
- Provided exceptional service to high volume of daily customers.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Education
High School Diploma -
Percy Mdala High School
Knysna12-2024
Skills
- Team collaboration
- Problem solving
- Time management
- Customer service
- Communication skills
- Conflict resolution
- Addictions expert
- Child Development Knowledge
Languages
Isxhosa
First Language
English
Advanced (C1)
C1
Afrikaans
Intermediate (B1)
B1
References
References available upon request.
Timeline
Catering Staff Member
Mgudlwas Catering & Deco Services
04.2024 - 12.2024
Waiter
Beacon Island Restaurant
12.2023 - 01.2024
High School Diploma -
Percy Mdala High School
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