Lutho Gadu
IT Senior Technical Consultant
Johannesburg
Summary
Forward-thinking, solutions driven professional offering 10 years of experience working for ISPs, Public Health and IT consulting firms on development projects. Always eager to learn and currently entrusted with being the department POPI and training champion.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Senior Technical Consultant and Project Lead
Liyokha Telecommunications
04.2024 - Current
- Conduct security risk assessment and prescribe tailored solution
- Identify gaps on services offered, come up with a solution and deliver results
- Manage client relationships and liaison to improve efficiency in network environment
- Project manage roll out of technical services to completion, communicate and resolve escalations
- Contributed to knowledge sharing among colleagues by conducting workshops and creating instructional materials related to specialized expertise.
- Cost and procure IT equipment and software as per brief, manage allocated budget
- Manage of outsourced support teams and vendors
- Scrum master dev ops on application development, ensure client requirement adherence
- Provide comprehensive report to senior management on developments and achievements
- Stakeholder engagements on compliance and governance on technical team working on client's data center environment
- Facilitate office move and relocation determine installation requirements on floor plan and determine cost implications
ICT Operations Officer
TB HIV Care
07.2019 - 03.2024
- Formulate and recurring upkeep of Mater-list
- Load IT related consumable invoices via procurement system, cost code to relevant programmes
- Link invoices to respective cost codes and programme LOE
- Review service agreements before submitting to legal department
- Liaised between departments including HR, IT and Finance ensuring smooth communication and collaboration.
- Forecast annual ICT operations spend over various programmes
- Conduct frequent site visits nationally and contribute recommendations strategy plan for efficiency improvements
- Support ICT technicians across districts responsible for CCMDD and SyNCH
- Support remote staff on systems such as Tier.net and Commcare
- Developed strong relationships with vendors, negotiating contracts to achieve cost savings for the organization.
- Assessed risks associated with various projects, implementing mitigation strategies to protect company interests.
- Microsoft teams and systems road show, training health care staff on technology and uptake
ICT Support Services
TB HIV Care
08.2017 - 06.2019
- Set up users on the network and configure firewall group restrictions
- Conduct scheduled server upgrades and data back up
- Maintain IT equipment and run latest version of firmware
- Offer remote support and email troubleshooting
- Monitor quarantined mail on mimecast and whitelist domains
- Troubleshoot faults logged for video conference equipment
- Submit monthly meter for all printers in the organization
- Add additional telephone extension and update the switch
IT Network Engineer
MWEB Business (Ignite)
09.2015 - 06.2017
- Setup clients firewall rules on various firewall platforms
- Manage hosted exchange mail packages
- Troubleshoot internet issues and log faults with carrier providers
- Action tickets, configure network routing and permission
- Update MS Records
- Whitelist restricted or blocked public IP Addresses
- Facilitate scheduled data centre appointments for on-prem services
- Manage the upkeep connection to various client's virtual serve
- Reduced downtime through proactive identification and resolution of IT issues.
Education
BSc - computer science
Richfield
Johannesburg, South AfricaITIL 4 Fundamentals - Essentials of IT Services
Alison
Online Course07-2024
Cyber Threat Management -
Cisco Networks
Online Course06-2024
Healthcare Data Security, Privacy and Compliance -
John Hopkins University Through Coursera
Online Course06-2024
NQF Level 5 Advanced Leadership Principles - of leadership
Faranani Facilitation Services
Cape Town, South Africa12-2020
No Degree - Computer And Information Systems Support
Torque I.T
Rivonia, South Africa04-2014
Matric - National Senior Certificate
Bryanston High
Johannesburg, South Africa12-2012
Skills
SharePoint
MS Teams
Power Apps
Sophos firewall
Server maintenance
SAP
SAGE
Fraxion
Microsoft Office 365
Power BI
TierNet
undefinedPersonal Information
- Gender: Male
- Nationality: South African
- Driving License: Code 08
Timeline
Senior Technical Consultant and Project Lead
Liyokha Telecommunications
04.2024 - Current
ICT Operations Officer
TB HIV Care
07.2019 - 03.2024
ICT Support Services
TB HIV Care
08.2017 - 06.2019
IT Network Engineer
MWEB Business (Ignite)
09.2015 - 06.2017
BSc - computer science
Richfield
ITIL 4 Fundamentals - Essentials of IT Services
Alison
Cyber Threat Management -
Cisco Networks
Healthcare Data Security, Privacy and Compliance -
John Hopkins University Through Coursera
NQF Level 5 Advanced Leadership Principles - of leadership
Faranani Facilitation Services
No Degree - Computer And Information Systems Support
Torque I.T
Matric - National Senior Certificate
Bryanston High
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