Rugby
Job Search Status
Open to workDesired start date: Immediately
Open To Work
Luthando Mzamo
King William's Town
Work Preference
Summary
My name is Luthando Mzamo. A vibrant, Enthusiastic, hard-working, and always eager to learn individual. I am a reliable person with the ability to complete difficult tasks & can multi-task when required to do so, giving each task & responsibility the best of my ability. I have also acquired the importance of paying attention to detail. I have good computer skills, telephone etiquette and have an ability to articulate my thinking and ideas clearly. I believe that I am ready to take up the challenge and can be available when required. I would like to apply for the position advertised and I feel I’m compatible due to the experience I have learnt in the past years. I am compatible in using the following programs: Microsoft Office & Kerridge.
My aim is to build my practical & theoretical knowledge and to work for a progressive organization that will allow me to use my skills and experience, as well as offer opportunities for my advancement and self–development.
Overview
2027
2027
years of professional experience
4
4
Languages
Work History
Commercial Vehicle Service Advisor
Maritime Motors
- Receiving, confirming & capturing of orders on website, telephonic & walk-inn customer service.
- DURATION: 3 Months
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Sales Manager
BeLeta Organic Health
06.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Data Capture – Finance Registry
Department of Social Development
12.2014 - 06.2016
- Capturing Tender applications on system, filling and sorting of all documents
Office Manager
Dr Mayeko Surgery
06.2013 - 12.2014
- Creating of Files on the system, managing of stock levels on medication, Marketing, creating local awareness and establishing network to customers on our database
Parts Administrator
Star Motors
05.2012 - 06.2013
- Receiving and distributing parts Nationally on Kerridge, Stock taking & checking variances, Stock control & validation of our stock levels, updating stock levels accurately.
Education
Grade B, C, D & E -
Uluntu Security Training Academy
01-2018
South African Senior Certificate - English 1st, Isixhosa 2nd, Office Practice, Computer Practice, Small Business Management & Entrepreneurship, Mercantile Law, Law of Criminal Procedure and Evidence
Damelin College
East London01-2006
Skills
Customer service
Cost estimation
Computer skills
Excellent communication
Data entry
CRM software
Team player mentality
Interests
Soccer
Books
Timeline
Sales Manager
BeLeta Organic Health
06.2024 - Current
Data Capture – Finance Registry
Department of Social Development
12.2014 - 06.2016
Office Manager
Dr Mayeko Surgery
06.2013 - 12.2014
Parts Administrator
Star Motors
05.2012 - 06.2013
South African Senior Certificate - English 1st, Isixhosa 2nd, Office Practice, Computer Practice, Small Business Management & Entrepreneurship, Mercantile Law, Law of Criminal Procedure and Evidence
Damelin College
Commercial Vehicle Service Advisor
Maritime Motors
Grade B, C, D & E -
Uluntu Security Training Academy