Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Hi, I’m
Luthando Mathobela
Johannesburg
Summary
Overview
7
years of professional experience
2
years of post-secondary education
5
Languages
2
Certificates
Work History
Cocoa Black & WhiteJohannesburg
Bakery Sales Associate
01.2020 - 12.2022
Job overview
Exclusive BooksJohannesburg
Cashier
02.2019 - 10.2022
Job overview
- Answered questions about available books and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reviewed new promotions and monitored price changes.
- Greet customer upon entrance to section and ensure
- Maintained customer satisfaction with quick and professional handling of product returns.
- Utilized POS system to handle customer cash and credit card transactions.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Cleaned store front to ensure it is ready for the nex day
THEFYLZAJohannesburg
Administrative Assistant
11.2021 - 04.2022
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Executed record filing system to improve document organization and management.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Interacted with vendors to purchase and set up equipment and services.
Education
Parktown High School For GirlsJohannesburg
High School Diploma
04.2001
University Overview
Completed my NSC certificate at Parktown High School for Girls with a Bacholars. I was also a Vice Captain in Canoeing and did other extra curricular activities such as swimming, touch rugby, running, hip hop, choir and debating.
LisofJohannesburg
Bachelor of Commerce in Fashion
02.2019 - 06.2021
University Overview
Left the university due to Covid repercussions.
Digital School of Marketing
No Degree from Digital Marketing
04.2001
University Overview
Digital School of Marketing's courses are fully accredited through the Media Information and Communication Technology (MICT) and Sector of Education Training Authority.
Skills
Recordkeeping abilities
Timeline
Administrative Assistant
THEFYLZA
11.2021 - 04.2022
Bakery Sales Associate
Cocoa Black & White
01.2020 - 12.2022
Cashier
Exclusive Books
02.2019 - 10.2022
Lisof
Bachelor of Commerce in Fashion
02.2019 - 06.2021
Parktown High School For Girls
High School Diploma
04.2001
Digital School of Marketing
No Degree from Digital Marketing
04.2001
Advanced Digital Marketing
Advanced Digital Marketing
-SEO
-PPC
-Social Media Marketing
-Email Marketing
-Digital Markerting Strategy
-Digital Copy Writing
-Marketing Strategy
-Project management
-Brand Management Principles
Accreditstions and Endorsement
-MICT (SETA)
-CPD services body United Kingdom
-Digital School of Marketing is a member of the IAB.
* The Digital School of Marketing is is BBBEE complient
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