Luthando Galada
Transport Coordinator
Port Elizabeth, Eastern Cape
Summary
With a proven track record of meeting demanding delivery targets and maintaining exceptional customer satisfaction, I excel in fostering open and clear communication. My expertise lies in planning, execution, and system updates, coupled with a robust ability to coordinate transport and warehouse operations. I possess extensive experience with diverse transport and tracking systems such as Xtream, Cartrack, Xpressmaster Pro, Bidtrack, Fleet Vision, and Plato.
Overview
9
9
years of professional experience
2023
2023
years of post-secondary education
1
1
Language
Work History
Transport Coordinator
Titan Cargo
Port Elizabeth, Eastern Cape
09.2019 - Current
- Send load requirements to clients for the available fleet
- Accepting load tenders from the client and plan for 16 trucks
- Capture loads on TMS with all load details and load rate
- Planning efficient delivery routes to minimize costs and delivery times
- Assigning drivers and vehicles to routes based on delivery requirements
- Monitor 16 vehicles for pick up and offloading of 26 loads a day
- Track vehicles on Cartrack and check all cameras when trucks are on route and at sites
- Constantly communicate with drivers regarding any delays with deliveries
- Keeping customers informed about delivery schedules and delays
- Ensure there is quick turnaround on all deliveries by communicating with loading and offloading site
- Inform customer of any delays and make arrangements for loading or offloading
- Capture pod's after every delivery is completed
- Check condition of trucks and make sure drivers do their checklist
- Ensure that vehicles are kept clean
- Order fuel and capture fuel slips of vehicles
- Monitor fuel usage
- Ensure drivers have and are wearing their PPE
- Ensuring all vehicles and drivers have up-to-date licenses, permits, and certifications
- Preparing and managing shift roster for drivers
- Monitoring and evaluating driver performance, addressing issues, and providing feedback
- Promoting and monitoring compliance with safety standards and protocols for drivers and vehicles
- Investigate any Incidents and complete an incident report
- Providing training to drivers on policies, safety, and procedures
- Conducting regular meetings with drivers to update on any new operational developments and operational concerns
- Updating daily scorecard reports and send out to the executive management and the transport GM
- Present the daily scorecard to the executive management and GM on the daily operations meeting
- Capture driver timesheets for payroll
- Take disciplinary action against drivers when necessary
Route Controller
Digistics Pty Ltd
Port Elizabeth, Eastern Cape
09.2019 - Current
- Use daily volume requirements to prepare the daily delivery plan
- Plan bust routes and ensure minimal impact on customers
- Plan customer special delivery requirements
- Booking drivers and van assistants
- Monitor delivery progress
- Report delivery delays as per procedure
- Report incidents and routes that may impact deliveries
- Capture data for daily delivery KPI, capturing: Plan versus actual Km, Non scheduled delivery analysis, On time report, Plan versus actual fuel consumption, Driver time sheets, and Capturing invoices
Operations Controller
Titan Cargo
East London
08.2017 - Current
- Managing daily operational performance to achieve performance in a FMCG environment
- Managing inbound and outbound shipments and coordinating with suppliers and customers
- Supervise warehouse and delivery staff and monitor absenteeism
- Plan daily stock counts and choose teams to complete the stock counts
- Investigate any stock variances and do stock reconciliations
- Conducting regular audits to ensure inventory accuracy
- Overseeing dispatching and receiving of all FMCG products
- Issuing picking slips to warehouse pickers and monitor picking rate of all pickers
- Increase productivity by monitoring picking rate, performance metrics, and regular progress reviews
- Review workflows and suggest improvements to enhance productivity
- Maintaining detailed records of shipments, inventory, employee attendance, and performance
- Documenting and addressing workplace incidents or safety concerns
- Handling disputes or disciplinary actions among warehouse staff and drivers
Transport Controller
Bidvest Panalpina Logistics
East London
06.2016 - Current
- Manage allocated drivers to ensure their operational performance, behavior, SHEQ adherence, attendance, safe driving and fuel usage etc
- Engage with external and internal customers
- Ensure optimized customer service, completion of all deliveries in line with the plan, manage turnaround time (TAT) at customer sites
- Collaborate with Warehouse Operations to ensure continuous improvement of plans and customer service
- Continuously collaborate with sales regarding delivery progress
- Continuously check driver, vehicle and delivery progress using available and required technologies
- Keeping customers informed about delivery schedules and delays
- Ensure that vehicles are back at home site at planned time enable 2nd loads to take place
- Ensuring all vehicles and drivers have up-to-date licenses, permits, and certifications
- Manage driver absenteeism and replacement to ensure that excellent customer service is achieved
- Ensure driver pre-trip vehicle and load checks are carried out
Education
3rd year -
GRADE 12 - undefined
RICHARD VARHA HIGH SCHOOL
Supply Chain Management
REGENT BUSINESS SCHOOL
Skills
- WAREHOUSE OPERATIONS
- ROUTE PLANNING
- DRIVER SUPERVISION
- TRANSPORTATION SCHEDULING
- HAZARDOUS MATERIALS HANDLING ADMINISTRATION
- TRANSPORTATION PLANNING
- INCIDENT REPORTING
- ROUTE OPTIMIZATION
- ATTENTION TO DETAIL
- CALM UNDER PRESSURE
- CUSTOMER RELATIONS
Personal Information
Nationality: South African
Timeline
Transport Coordinator
Titan Cargo
09.2019 - Current
Route Controller
Digistics Pty Ltd
09.2019 - Current
Operations Controller
Titan Cargo
08.2017 - Current
Transport Controller
Bidvest Panalpina Logistics
06.2016 - Current
GRADE 12 - undefined
RICHARD VARHA HIGH SCHOOL
Supply Chain Management
REGENT BUSINESS SCHOOL
3rd year -
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