Lutendo Jimmy Ratshibvumo
NOC Engineer
Sandton,GP
Summary
Diligent NOC Engineer with almost a year of experience in thorough planning and oversight of critical network infrastructure improvements. Seasoned expert at maintaining methods and procedures for creating and scheduling system maintenance. Key identification and analysis of equipment performance to reach NOC performance expectations. Critical contributions to setting network thresholds, coordinating projects, and leading operations assessment.
Overview
2
2
Certifications
Work History
NOC Engineer
CMC Network Solutions
03.2025 - Current
- Monitored and maintained network and software components according to established guidelines and best practices.
- Improved network performance by monitoring, troubleshooting, and resolving complex technical issues.
- Supported global network users with connectivity, VPN, and access issues.
- Kept detailed documentation on each support ticket and added lessons learned to knowledge base.
- Updated internal customers regarding open tickets and status of resolutions.
Education
Advanced Diploma in Infomation Technology - IT Software Development
Nelson Mandela University
Port Elizabeth, South Africa 04.2001 - 04.2025
Diploma - IT Software Development
Nelson Mandela University
Certificate - Computer Networking
Cisco Networking Academy
Gauteng 04.2001 -
Skills
Soft Skills
Excellent collaborative and teamwork skills
Ability to manage deadlines and tasks efficiently
Openness to feedback and commitment to continuous personal growth
Network troubleshooting
System monitoring
Incident management
Network configuration
IP networking
Certification
Ccnav7: Introduction To Networks (Cisco)
Hobbies
I enjoy building network topologies, because they help me understand networking more.
Timeline
NOC Engineer
CMC Network Solutions
03.2025 - Current
Advanced Diploma in Infomation Technology - IT Software Development
Nelson Mandela University
04.2001 - 04.2025
Certificate - Computer Networking
Cisco Networking Academy
04.2001 -
Diploma - IT Software Development
Nelson Mandela University