Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Generic

Lutendo Jimmy Ratshibvumo

NOC Engineer
Sandton,GP

Summary

Diligent NOC Engineer with almost a year of experience in thorough planning and oversight of critical network infrastructure improvements. Seasoned expert at maintaining methods and procedures for creating and scheduling system maintenance. Key identification and analysis of equipment performance to reach NOC performance expectations. Critical contributions to setting network thresholds, coordinating projects, and leading operations assessment.

Overview

2
2
Certifications

Work History

NOC Engineer

CMC Network Solutions
03.2025 - Current
  • Monitored and maintained network and software components according to established guidelines and best practices.
  • Improved network performance by monitoring, troubleshooting, and resolving complex technical issues.
  • Supported global network users with connectivity, VPN, and access issues.
  • Kept detailed documentation on each support ticket and added lessons learned to knowledge base.
  • Updated internal customers regarding open tickets and status of resolutions.

Education

Advanced Diploma in Infomation Technology - IT Software Development

Nelson Mandela University
Port Elizabeth, South Africa
04.2001 - 04.2025

Diploma - IT Software Development

Nelson Mandela University

Certificate - Computer Networking

Cisco Networking Academy
Gauteng
04.2001 -

Skills

Soft Skills

Certification

Ccnav7: Introduction To Networks (Cisco)

Hobbies

I enjoy building network topologies, because they help me understand networking more.

Timeline

NOC Engineer

CMC Network Solutions
03.2025 - Current

Advanced Diploma in Infomation Technology - IT Software Development

Nelson Mandela University
04.2001 - 04.2025

Certificate - Computer Networking

Cisco Networking Academy
04.2001 -

Diploma - IT Software Development

Nelson Mandela University
Lutendo Jimmy RatshibvumoNOC Engineer