Lusizo Mtolo
Senior Consultant (ERP System)
Kimberley
Summary
Acknowledging the ever-changing nature of the Information Technology and Communication (ITC) field, it is vital to maintain an open and adaptable mindset. Consistently learning and adapting to new challenges is crucial in this dynamic environment. Collaborative teamwork approach, a strong track record of meeting deadlines. Possess a skill for organizing solutions and presenting them with clarity and precision. Dedicated to exceeding service level objectives, with a background that encourages work independently with discipline.
Overview
11
11
years of professional experience
22
22
Certificates
Work History
Sr. Consultant
CCG SYSTEMS
Johannesburg
2018.07 - Current
- Responsible for different projects by providing day to day support to customers from conceptualization phase right through to implementation phase and responsible for successful implementation of new systems and processes.
- Perform key accountabilities ranging from finance management, business process management, learning and development, and stakeholder relationship management.
- Work with clients throughout system testing and product acceptance phases to ensure quality and customer satisfaction
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Analyzed problematic areas to provide recommendations and solutions to our support team for best user experience.
IT Technician
EduComp PC t/a AIT Computers
Port Shepstone, Shelly Beach
2013.01 - 2016.02
- Responded promptly to end-user support requests, providing patient guidance through fundamental troubleshooting processes. Assessed both system hardware and software, offering suggestions for optimizing speed and reducing latency. Ensuring clear and understandable communication, simplified technical information for non-technical users.
Education
Diploma - Information Technology
CTI Education Group And London School of Business
Durban, South Africa. 2010.01 - 2012.12
Skills
Ability to diagnose and troubleshoot IT problemsKnowledge of Microsoft Windows client operating systems and Microsoft OfficeAbility to organize and present complex solutions clearly and accurately
Project Management
SQL Support
Systems Analysis
Flexibility
Teamwork mindset
Consulting
Problem-Solving Skills
Training Abilities
Support
Certification
Sage 200 Evolution LU1: Practitioner
Timeline
200EV - Sage 200 Evolution - Certified Consultant (AME)
2023-11
Network Security
2023-11
Encryption Basics
2023-11
Types of Cyber Security
2023-11
Cyber Security Threats
2023-11
Introduction to Firewall
2023-11
Cyber Forensics
2023-11
Introduction to Information Security
2023-11
Introduction to Cyber Security
2023-11
200EV - Sage 200 - LU4 Pre-Sales Methodology (Theory)
2023-10
200EV - Sage 200 - LU5 Implementation Methodology (Theory)
2023-10
Cloud Foundations
2023-10
Information Systems Auditing, Controls and Assurance
2023-10
Microsoft Azure Application
2023-10
Software Testing Tutorial
2023-10
Sage 200 Evolution LU4: Pre-Sales Methodology (BP Only)
2021-05
Sage 200 Evolution LU4: Pre-Sales Methodology (Practical)
2021-05
Sage 200 Evolution LU5: Implementation Methodology (BP Only)
2021-05
Sage 200 Evolution LU5: Implementation Methodology (Practical)
2021-05
Sage 200 Evolution LU2: Product Consultant
2021-02
Sage 200 Evolution LU4: Maintenance Technician
2020-10
Sage 200 Evolution LU1: Practitioner
2018-12
Sr. Consultant
CCG SYSTEMS
2018.07 - Current
IT Technician
EduComp PC t/a AIT Computers
2013.01 - 2016.02
Diploma - Information Technology
CTI Education Group And London School of Business
2010.01 - 2012.12
Accomplishments
- Lead Consultant for 4 out 8 clients in the region.
- Top 3 Performer Reward & Recognition at CCG-Systems for Q1 & Q2 2023.
- Member of the Implementation Team and head of a team that successfully implemented a new financial software system. This achievement led to clients consistently receiving positive audit opinions regarding financial record accuracy and compliance with regulatory standards from 2019 to the present.
References
CCG Systems Pty Ltd
Nkululeko Matlala (Manager)
067 866 5770
iFix Business Solutions Pty Ltd
Luvuyo Gama
081 303 0487