Lusizo Mtolo
Senior Consultant (ERP System)
Kimberley
Summary
Acknowledging the ever-changing nature of the Information Technology and Communication (ITC) field, it is vital to maintain an open and adaptable mindset. Consistently learning and adapting to new challenges is crucial in this dynamic environment. Collaborative teamwork approach, a strong track record of meeting deadlines. Possess a skill for organizing solutions and presenting them with clarity and precision. Dedicated to exceeding service level objectives, with a background that encourages work independently with discipline.
Overview
11
11
years of professional experience
22
22
Certificates
Work History
Sr. Consultant
CCG SYSTEMS
Johannesburg
07.2018 - Current
- Responsible for different projects by providing day to day support to customers from conceptualization phase right through to implementation phase and responsible for successful implementation of new systems and processes.
- Perform key accountabilities ranging from finance management, business process management, learning and development, and stakeholder relationship management.
- Work with clients throughout system testing and product acceptance phases to ensure quality and customer satisfaction
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Analyzed problematic areas to provide recommendations and solutions to our support team for best user experience.
IT Technician
EduComp PC t/a AIT Computers
Port Shepstone, Shelly Beach
01.2013 - 02.2016
- Responded promptly to end-user support requests, providing patient guidance through fundamental troubleshooting processes. Assessed both system hardware and software, offering suggestions for optimizing speed and reducing latency. Ensuring clear and understandable communication, simplified technical information for non-technical users.
Education
Diploma - Information Technology
CTI Education Group And London School of Business
Durban, South Africa. 01.2010 - 2012.12
Skills
Ability to diagnose and troubleshoot IT problemsundefined
Certification
Sage 200 Evolution LU1: Practitioner
Timeline
200EV - Sage 200 Evolution - Certified Consultant (AME)
11-2023
Network Security
11-2023
Encryption Basics
11-2023
Types of Cyber Security
11-2023
Cyber Security Threats
11-2023
Introduction to Firewall
11-2023
Cyber Forensics
11-2023
Introduction to Information Security
11-2023
Introduction to Cyber Security
11-2023
200EV - Sage 200 - LU4 Pre-Sales Methodology (Theory)
10-2023
200EV - Sage 200 - LU5 Implementation Methodology (Theory)
10-2023
Cloud Foundations
10-2023
Information Systems Auditing, Controls and Assurance
10-2023
Microsoft Azure Application
10-2023
Software Testing Tutorial
10-2023
Sage 200 Evolution LU4: Pre-Sales Methodology (BP Only)
05-2021
Sage 200 Evolution LU4: Pre-Sales Methodology (Practical)
05-2021
Sage 200 Evolution LU5: Implementation Methodology (BP Only)
05-2021
Sage 200 Evolution LU5: Implementation Methodology (Practical)
05-2021
Sage 200 Evolution LU2: Product Consultant
02-2021
Sage 200 Evolution LU4: Maintenance Technician
10-2020
Sage 200 Evolution LU1: Practitioner
12-2018
Sr. Consultant
CCG SYSTEMS
07.2018 - Current
IT Technician
EduComp PC t/a AIT Computers
01.2013 - 02.2016
Diploma - Information Technology
CTI Education Group And London School of Business
01.2010 - 2012.12
Accomplishments
- Lead Consultant for 4 out 8 clients in the region.
- Top 3 Performer Reward & Recognition at CCG-Systems for Q1 & Q2 2023.
- Member of the Implementation Team and head of a team that successfully implemented a new financial software system. This achievement led to clients consistently receiving positive audit opinions regarding financial record accuracy and compliance with regulatory standards from 2019 to the present.
References
CCG Systems Pty Ltd
Nkululeko Matlala (Manager)
067 866 5770
iFix Business Solutions Pty Ltd
Luvuyo Gama
081 303 0487
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