Teamwork
Lusanda Tamela
Sales Agent
Johannesburg
Summary
Results-driven sales agent with a focus on client relationship management, market research, and sales strategy development. Achieved consistent sales targets while enhancing customer loyalty through effective communication and collaboration.
Overview
5
5
Languages
1
1
year of professional experience
Work History
Sales Agent
NDW Financal Services
09.2025 - Current
- Developed and maintained strong client relationships, enhancing customer loyalty and retention.
- Conducted thorough market research to identify trends, informing sales strategies and client engagement.
- Utilized CRM software to track leads and manage client interactions, increasing efficiency in sales processes.
- Collaborated with team members to create tailored financial solutions, improving client satisfaction and outcomes.
Sales Agent
Dots Connect
06.2025 - 09.2025
- Executed daily sales activities, adapting quickly to changing market conditions and client needs.
- Participated in training sessions to enhance product knowledge, contributing to improved sales performance.
- Assisted in the preparation of sales presentations, effectively communicating financial products and services to clients.
- Monitored financial market trends and competitor activities, providing insights to support strategic decision-making.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Volunteer
Zodwa Khoza Foundation
12.2024 - 03.2025
- Coordinated volunteer schedules, ensuring adequate support for various foundation initiatives.
- Assisted in organizing community outreach events, enhancing awareness and participation.
- Supported fundraising efforts through the preparation of promotional materials and presentations.
- Maintained accurate records of volunteer hours and activities to streamline reporting processes.
Education
Bachelor of Arts - Humanities
University of South Africa
Muckleneuk Ridge, Pretoria 04.2001 -
Skills
Sales strategy
Sales demos
Sales presentation preparation
Cold calling
Objection handling
Product demonstrations
Client relationship management
Sales support
Sales team collaboration
CRM software utilization
Market research
Target achievement
Engagement strategy
Interests
Leadership
Problem-solving
Social media
Traveling
Public speaking
Language Learning
Timeline
Sales Agent
NDW Financal Services
09.2025 - Current
Sales Agent
Dots Connect
06.2025 - 09.2025
Volunteer
Zodwa Khoza Foundation
12.2024 - 03.2025
Bachelor of Arts - Humanities
University of South Africa
04.2001 -