Lusanda Mnguni
Research Assistant
West Rand,Roodepoort
Summary
Experienced qualitative research professional with over five years delivering evidence-based insights for organisations in health, education, workforce development, and digital inclusion. Skilled in conducting interviews, focus groups, transcription, desktop research, and thematic analysis using NVivo, Atlas.ti, and SPSS. Proven ability to manage complex projects, recruit and train fieldworkers, and produce high-quality research outputs including technical reports, impact studies, and sector skills plans. Effective communicator with a strong record of collaboration, ethical research practices, and attention to detail.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Research Assistant (Freelancer)
Super Lead Advisory
Dainfern
11.2024 - 06.2025
- Conduct qualitative data collection, transcription, and NVivo coding.
- Provide advisory input for methodology design and reporting.
- Organised research materials, maintaining a well-ordered workspace conducive to productivity.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
Qualitative Research Consultant
Osmoz Consulting
Auckland Park
06.2020 - 10.2024
- Led and managed qualitative research projects across sectors.
- Designed interview guides, facilitated focus groups, and conducted interviews.
- Conducted data transcription and analysis using NVivo/Atlas.ti software.
- I wrote research proposals, WSP/ATR, impact study reports, and sector plans.
- Trained fieldworkers in qualitative data collection and ethics.
- Increased client satisfaction by delivering comprehensive research reports and actionable insights.
- Enhanced research quality by implementing rigorous data analysis techniques and innovative methodologies.
- Evaluated existing databases for potential issues or inaccuracies, implementing corrective measures as required to maintain data integrity.
Research Admin Assistant
Osmoz Consulting
Auckland Park
01.2019 - 01.2020
- Supported database building, desktop research, and data collection.
- Coordinated field teams and assisted in both qualitative and quantitative analyses.
- Organise meetings and take minutes.
- Clean, sort, organise, and capture data.
- Conduct quality assurance, review, and correct errors or irregularities.
- General administration tasks are performed as instructed by the line manager.
- Arrange and coordinate workshops, functions, conferences, etc., for the staff and guests.
- Arrange travel and accommodation for official business trips and conferences.
- Coordinate and record all stationery, refreshments, and other supplies required by the staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered the multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organisation with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Improved document organisation with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Secretary Intern
University of Fort Hare
Eastern Cape
01.2018 - 01.2019
- Managed scheduling, communication, and travel for the department.
- Organised internal training and recruitment processes.
- Data capturing, record management, and policy document editing.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Liaised between departments to facilitate effective communication lines necessary for smooth workflow processes.
- Supported executive staff with timely transcription of meeting notes, ensuring accurate record-keeping and follow-up on action items.
Education
BSc Honours - Criminology
University of Fort Hare
Eastern Cape 01.2016 - 01.2017
Bachelor of Social Science and Humanities -
University of Fort Hare
Estern Cape, Alice 01.2012 - 01.2016
Skills
- Qualitative & Quantitative Data Collection & Analysis
- Report & Proposal Writing
- Thematic Coding & Analysis
- Teamwork and collaboration
- Research paper writing
- Time management
Multitasking and organisation
- Attention to detail
- Data entry
- Project management
- Regulatory compliance
Data collection
References
M, Tshifularo, Director at Super Leader, 060 8104319, Super Leader
Timeline
Research Assistant (Freelancer)
Super Lead Advisory
11.2024 - 06.2025
Qualitative Research Consultant
Osmoz Consulting
06.2020 - 10.2024
Research Admin Assistant
Osmoz Consulting
01.2019 - 01.2020
Secretary Intern
University of Fort Hare
01.2018 - 01.2019
BSc Honours - Criminology
University of Fort Hare
01.2016 - 01.2017
Bachelor of Social Science and Humanities -
University of Fort Hare
01.2012 - 01.2016
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