Lusanda Mbokodi

• Created and updated records and files to maintain document compliance.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Identified communication channels to set roadmap to distribute information.
• Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
• Handled incoming and outgoing mail.
• Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
• Resolved customer concerns efficiently to promote satisfaction and loyalty.

. Working on Webcost / SAP checking and approve Invoices

• Completed research, compiled data, updated spreadsheets, and produced timely reports.
• Analyzed problems and worked with teams to develop solutions.
• Sorted and organized files, spreadsheets, and reports.
• Interacted with customers by phone, email, or in-person to provide information.
• Prepared project presentations and reports to assist senior staff.
• Analyzed project performance data to identify areas of improvement.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.

.Work on Clarity system

• Monitored project progress, identified risks and took corrective action as needed.
• Reported regularly to managers on project budget, progress and technical problems.

• Oversaw personal and professional calendars and coordinated appointments for future events.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Maintained appropriate filing of personal and professional documentation.
• Kept detailed track of household and maintenance inventory and schedules.
• Displayed absolute discretion at handling confidential information.
• Dealing with Petty cash.
• Shopping office Grocery.
• Make travel arrangements for Director and Deputy Director
• File for Travel claims.
• Taking minutes
• Proofread and edit submissions
• Writing submissions to Minister when necessary