Lupe Ramong

• Modeled best practices for sales and customer service.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
• Built positive and productive relationships with store and field leadership.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Built relationships with customers and community to establish long-term business growth.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.

• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Built positive and productive relationships with store and field leadership.
• Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
• Evaluated costs against expected market price points and set structures to achieve profit targets.
• Established territory boundaries and distribution routes to maximize service quality.

• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Established and cultivated solid business relationships with new or existing customers.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

• Refined team workflows to better capitalize on individual strengths and maximize market share.
• Expanded company customer base and cemented market presence by implementing strategic sales plans.
• Built strong team by recruiting and developing top sales talent.
• Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.

• Negotiated and closed long-term agreements with new clients in assigned territory.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Generated new business with marketing initiatives and strategic plans.

• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
• Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.

Achieve Sales Target

Growth Sales

Activate Monthly Planned Promotion

Prospecting

Relationship building with current and new customer

Persuasiveness and Selling