Lungisile Ngcobo

Experienced A+ Customer Service Agent with a background in health insurance and cellphone technical support. Skilled in addressing inquiries, resolving issues, and providing guidance on health insurance policies and mobile device troubleshooting. Proficient in assisting clients with claims, coverage details, billing questions, and general health insurance information. Adept at providing technical support for mobile devices, including troubleshooting, device setup, and resolving software or hardware problems. Strong communication and problem-solving skills, along with extensive knowledge in both fields. Committed to ensuring customer satisfaction and efficient issue resolution.

TEFL