Lungisa Goba

Optimised inventory management to maintain adequate packaging materials while minimising obsolete stock.

Identified and flagged risks, providing stakeholders with alternatives and mitigation plans.

Ensured alternative suppliers for all materials to effectively manage risks.

Analysed forecasts and shared six-month plans with suppliers to maintain synchrony in planning.

Distributed monthly supplier rating matrix, tracking OTIF, quality ratings, and query resolutions.

Communicated continuous process improvements to stakeholders, fostering an environment of development.

Negotiated pricing with suppliers based on indices, volume, and expenditure.

Conducted monthly Gemba walks at 3PL sites to validate proper storage of packaging materials.

Delivered meticulous order management across multiple regions, including South Africa and South America.
Liaised effectively with quality teams regarding product standards and any arising issues.
Requested quotations from freight providers while sharing forecasts with demand planning teams.
Tracked order progress using shared order trackers to enhance visibility across teams.
Arranged vessel bookings based on production availability, ensuring timely shipments.
Issued commercial invoices and packing lists promptly to customers post-vessel sailing.
Integrated customer feedback into forecasting processes for improved demand accuracy.
Oversaw compliance documentation, ensuring timely submissions to avoid storage costs.

• Managed contracts with over 20 customers and 10 suppliers across various regions.
• Ensured timely signing and return of sales contracts by customers and suppliers.
• Allocated loads against open sales contracts, adhering to tolerance limits and customer pricing requirements.
• Maintained up-to-date position reports for past and current customer contracts.
• Shared weekly contract balances and position reports with customers and management.
• Resolved customer queries promptly, assisting them in meeting demand plans.
• Coordinated export planning by liaising with customers on order statuses and transport arrangements.
• Created sales orders, processed inbound deliveries, and managed stock movements in SAP.