Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lungile Cynthia  Mahlaba 8411210349081

Lungile Cynthia Mahlaba 8411210349081

Administrative Clerk
Address: Howick Midmar View ( INguga)

Summary

Dynamic Sales Consultant with a proven track record at Top T Store (Decore Depot), excelling in surpassing sales quotas and significantly enhancing company revenue. Expert in customer liaison and time management, demonstrated through high customer retention and efficient project handling. Skilled in community networking and CRM management, achieving top performer accolades through strategic market development and effective relationship building.

Overview

16
16
years of professional experience
1
1
Language

Work History

Sales Consultant

Top T Store ( Decor Depot)
Southgate JHB , South Africa
2020.08 - 2022.09

Achievements Responsibilities

  • Meeting Targets: Consistently hitting or surpassing sales quotas.
  • Revenue Boost: Significantly growing company revenue.
  • Client Growth: Successfully acquiring new clients.
  • Customer Loyalty: High customer satisfaction and retention rates.
  • Awards: Receiving top performer accolades.
  • Successful Launches: Key role in new product launches.
  • Effective Campaigns: Creating sales campaigns that increase sales.
  • Market Development: Identifying and tapping into new markets.
  • Feedback Utilization: Using customer feedback to enhance products/services.
  • Training: Completing relevant sales certifications and training.
  • Prospecting: Identifying potential clients.
  • Presentations: Conducting sales presentations.
  • Relationship Building: Maintaining strong client relationships.
  • Needs Assessment: Understanding client needs to provide solutions.
  • Negotiation: Handling contracts and pricing negotiations.
  • Strategy Development: Creating and implementing sales strategies.
  • Market Research: Staying updated on market trends.
  • Reporting: Preparing sales reports.
  • Collaboration: Working with other departments.
  • Customer Service: Ensuring excellent customer service.
  • Follow-Up: Following up with clients post-sale.
  • Training: Engaging in ongoing sales training.
  • CRM Management: Keeping accurate records in CRM.
  • Compliance: Adhering to company policies and regulations.

Administrative Clerk

Ledian Trading
2006.09 - 2020.06
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Created and updated records and files to maintain document compliance.
  • Assisted in budget preparation by collecting financial data, processing invoices, and reconciling bank statements.
  • Entered data into system and updated customer contacts with information to keep records current.

Education

Security Course ( Grade C) - PSIRA Registered

Excel Training Center
Durban Pinetown
2001.04 -

Skills

Product and service knowledge

Timeline

Sales Consultant

Top T Store ( Decor Depot)
2020.08 - 2022.09

Administrative Clerk

Ledian Trading
2006.09 - 2020.06

Security Course ( Grade C) - PSIRA Registered

Excel Training Center
2001.04 -
Lungile Cynthia Mahlaba 8411210349081Administrative Clerk