Lungile Samantha Cele
Pietermaritzburg
Summary
Experienced in a collaborative and fast-paced environment, I possess strong organizational and communication skills. Proven ability to manage multiple tasks, meet deadlines, and contribute to team objectives has prepared me for new challenges. Currently seeking to transition into a new field where I can leverage my transferrable skills to drive success in diverse professional settings.
Overview
1
1
year of professional experience
1
1
Certification
Work History
RESOURCE PLANNING - INTERNSHIP
KZN DEPARTMENT OF EDUCATION
06.2024 - Current
- Ensure that that written communication (circulars) to school reach them on time and they sign to acknowledge receipt
- Keep evidence of receipt for audit purposes
- Analyse data for deviation for schools that applied
- Collect and capture data for schools that contested technical accuracy
- Visit identified sample schools to verify learner numbers
- Visit school to granting of school fee exemptions
- Calculate compensation amounts for schools that have exempted parents from payment of fees
- Ensure that all documents from schools are properly filed
- Assist in administering of state of vehicles allocated to the section
CALL CENTER AGENT
NIMBLE CREDIT SOLUTIONS
01.2024 - 05.2024
- Answering customer calls, listening to their concern and solving problems
- Handle both inbound and outbound phone conversations with clients to ensure customer satisfactory
- Reason for leaving: Contract Ended
Education
Bachelor of Commerce - Management Information Systems
University of Zululand
01.2023
Grade 12 - Accounting, Mathematics, Physical Sciences, Life Sciences, Life Orientation, English, IsiZulu
Mlonde High School
01.2016
Skills
- Proficient in Microsoft (Excel, PowerPoint, and Word)
- Agile Project Management
- UML 20
- Programming Skills (Python, HTML, SQL)
- Data collecting and capturing
- Record keeping and filing
- Good written and verbal communication Skills
- Attention to Detail
- Problem-Solving
- Innovative thinker
Personal Information
- ID Number: 9905190867086
- Health Status: Excellent
- Criminal Record: None
- Gender: Female
- Nationality: South African
- Driving License: Code 10/ C1
- Marital Status: Single
Languages
English
Certification
Agile Project Management
Ethics in the Public Service
Data, Database and Mining
Timeline
RESOURCE PLANNING - INTERNSHIP
KZN DEPARTMENT OF EDUCATION
06.2024 - Current
CALL CENTER AGENT
NIMBLE CREDIT SOLUTIONS
01.2024 - 05.2024
Grade 12 - Accounting, Mathematics, Physical Sciences, Life Sciences, Life Orientation, English, IsiZulu
Mlonde High School
Bachelor of Commerce - Management Information Systems
University of Zululand
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