Lungile Nzama
Pretoria
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Qualified Post Basic
Clicks pharmacy
02.2017 - 12.2020
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Assistant pharmacist (LPB)
Clicks pharmacy
01.2016 - 02.2017
- Kept pharmacy counter and related areas clean, neat and organized.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Counted and labeled prescriptions with correct item and quantity.
- Supported operations with filing, copying and faxing.
- Verified order information against computer database.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Received incoming supplies and stocked in correct locations.
- Merchandised over-the-counter goods and rotated stock.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Counseled patients regarding proper intake of medications.
Pharmacist Assistant
Dischem Pharmacy
01.2021 - Current
- Organized client information into correct profiles while maintaining confidentiality.
- Received, processed and entered prescription orders into pharmacy databases.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Implemented strong filing techniques to sort and store important documents and medical forms.
- Prepared bills for clients and submitted required paperwork to insurance companies.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Requested updated prescriptions and medical information from physicians.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Performed safety checks when dispensing medications to optimize patient safety.
- Counted and labeled prescriptions with correct item and quantity.
Assistant pharmacist (LB)
Clicks Pharmacy
01.2013 - 01.2015
- Kept pharmacy counter and related areas clean, neat and organized.
- Counted and labeled prescriptions with correct item and quantity.
- Merchandised over-the-counter goods and rotated stock.
- Trained new pharmacy staff on computer system and drug management protocols.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Verified order information against computer database.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Completed and filed documentation for insurance, store and liability purposes.
- Supported operations with filing, copying and faxing.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Performed technical processes required to dispense medications to patients.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
Enquiries consultant
Nedbank
01.2008 - 01.2012
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
National Certificate - Pharmacy
Pharmacy Healthcare Academy
Pretoria 02.2017
Higher Certificate - Banking And Financial Support Services
Damelin
Pretoria 12.2007
Skills
- Microsoft
- Word
- Excel
- Power Point
- Access
- Outlook
- Windows 95
- Windows 98
- Windows Office XP
- Windows 2007
- Customer service
Educationalbackground
Umbilo Secondary School, Grade 12 (Matric), 2002, Pharmacy Healthcare Academy, Pharmacist assistant Leaner Basic, 11/2013 to 11/2015, Pharmacy Healthcare Academy, Pharmacist assistant Learner Post Basic, 12/2015 to 01/2017, Clicks Pharmacy, Qualified Post Basic, 02/2017
Telephonenumbers
063 918 2701, (012) 3623633
Dependants
05
Availablefornewposition
Calender month notice (negotiable)
Personal Information
- ID Number: 8403020850085
- Health Status: Good
- Criminal Record: None
- Gender: Female
- Nationality: South Africa
- Marital Status: Single
References
- Liana Pretorius, 0742510343, Pharmacy Manager, Dischem
- Ines Ciza, 0788622162, Pharmacy Manager, Dischem
- Ebeneze Minlah, 0792192119, Pharmacy Manager, Clicks
Affiliations
SAPC
Certification
Qualified post basic pharmacist assistant from South African Pharmacy Council and PHA
Languages
Zulu
Advanced (C1)
English
Advanced (C1)
TshiVenda
Intermediate (B1)
Timeline
Pharmacist Assistant
Dischem Pharmacy
01.2021 - Current
Qualified Post Basic
Clicks pharmacy
02.2017 - 12.2020
Assistant pharmacist (LPB)
Clicks pharmacy
01.2016 - 02.2017
Assistant pharmacist (LB)
Clicks Pharmacy
01.2013 - 01.2015
Enquiries consultant
Nedbank
01.2008 - 01.2012
National Certificate - Pharmacy
Pharmacy Healthcare Academy
Higher Certificate - Banking And Financial Support Services
Damelin
Qualified post basic pharmacist assistant from South African Pharmacy Council and PHA
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