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Lungile Ntshangase
Sales Consultant And Administrator
Tsakane,GP
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Work well as an individual and a team. Adapt fast to vast changing environment.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
National Data Capture and Office Administrator
Hotelicca Trade Union
Johannesburg
03.2016 - 12.2019
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Assisted with coordination and hosting of company events.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Basic typing and record keeping, issuing of training certificates to candidates.
- Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email.
- Interacted with customers by phone, email or in-person to provide information.
Sales Consultant and Administrator
Edu Loan
Johannesburg
06.2014 - 06.2015
- Find new business opportunities and maintain a healthy pipeline for future deals.
- Respond to new and current client base regarding complaints and service enquiries.
- Sell the company's products and services.
- Maximized customer retention by resolving issues quickly.
- Responded to telephone and in-person requests for information.
Training Coordinator
Seng'khona Training & Development
Johannesburg
01.2012 - 04.2014
- Gathered data about course success and participant experiences to help with future course planning.
- Provided assistance for delivery of training courses by scheduling virtual meeting rooms and managing team calendars.
- Liaised between trainers and course participants.
- Recruitment of internal assessors, facilitators and moderators.
- Worked with central management to identify, plan, align and address training needs.
- Coordinated travel arrangements for trainers.
Education
Matric Certificate -
01.2002 - 12.2007
Higher Certificate - Business Management
01.2016 - 12.2016
Certificate - Economic Policy Framework
Certificate - End User Computing, Microsoft Office
Certificate - Labor Relations On Business Environment
Skills
Computer proficiency
Filing and data archiving
Office supplies and inventory
File and database management
Communication skills
Software
Excel
PowerPoint
Timeline
National Data Capture and Office Administrator - Hotelicca Trade Union
03.2016 - 12.2019
MANCOSA - Higher Certificate , Business Management
01.2016 - 12.2016
Sales Consultant and Administrator - Edu Loan
06.2014 - 06.2015
Training Coordinator - Seng'khona Training & Development
01.2012 - 04.2014
Lebohang High School - Matric Certificate,
01.2002 - 12.2007
PND Academy of Learning - Certificate , Economic Policy Framework
Siyafunda CTC - Certificate , End User Computing, Microsoft Office
PND Academy of Learning - Certificate , Labor Relations On Business Environment