Lungile Mthembu
Front office team leader
Johannesburg ,GP
Summary
I am very carrying, understanding and patient person. I like socialising and understanding other peoples perspectives. I grew up with my grand parents which made me to love and understand older people more.
Overview
8
8
years of professional experience
1
1
Language
Work History
Caregiver
Soweto Old Age Home
Soweto
01.2022 - Current
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
Housekeeping Supervisor
Radisson Blu Hotel
Sandton
03.2016 - 03.2020
- Optimized workflow by regularly assessing employee performance and reallocating resources as needed, maximizing team efficiency.
- Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
- Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
Education
Diploma - Hospitality
Gauteng City College
Johannesburg 05.2008
Skills
HIPAA Compliance
Incident Reporting
Progress Documentation
Behavioral Management
Chronic Disease Management
Mobility Assistance
Basic Housekeeping
Meal Preparation
Documentation
Leaning French language
I am still learning French language for now I do understand basic like in,et,homme , gascorn, chat
Timeline
Caregiver
Soweto Old Age Home
01.2022 - Current
Housekeeping Supervisor
Radisson Blu Hotel
03.2016 - 03.2020
Diploma - Hospitality
Gauteng City College