Summary
Work History
Education
Skills
Timeline
Generic
Lungile Mpanza

Lungile Mpanza

Office Administration
14 redmilkwood crescent, Mitchell’s plain ,Cape Town

Summary

Adept Office Assistant with a proven track record at the College of Cape Town, enhancing office efficiency and customer satisfaction through expert management of administrative tasks and digital record-keeping. Skilled in spreadsheet management and project management, I significantly improved document processing speed and accuracy, demonstrating strong organizational and analytical abilities.

Work History

Office Assistant

College of Cape Town
Pinelands
03.2024 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Ensured timely completion of projects by coordinating resources across multiple teams effectively.
  • Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
  • Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
  • Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Improved data accuracy, entering and updating records in database with keen eye for detail.
  • Created and maintained detailed records of all office activities.
  • Input data into spreadsheets and databases.

Education

N6 - Business Management

College of Cape Town
GUGULETHU
06.2024

Level 4 - Office Administration

College of Cape Town
GUGULETHU
11.2022

Skills

Spreadsheet management

Timeline

Office Assistant

College of Cape Town
03.2024 - Current

N6 - Business Management

College of Cape Town

Level 4 - Office Administration

College of Cape Town
Lungile MpanzaOffice Administration