Lungile Mnisi
Business Planning And Support Administrator
Pretoria
Summary
Detail-oriented and highly organized administrative professional with extensive experience in managing customer accounts, procurement processes, vehicle fleet administration, and office functions. Proficient in SAP workflow management for account creation, changes, and processing, as well as handling procurement activities like PR/PO creation, vendor contracts, and invoice queries. Skilled at resolving internal queries, supporting credit note requests, and overseeing office administrative tasks. Proactive team player dedicated to enhancing efficiency, accuracy, and process improvement within the workplace.
Overview
6
6
years of professional experience
1
1
Language
Work History
BUSINESS PLANNING & SUPPORT ADMIN
NESTLE
Johannesburg
05.2024 - Current
- Administrative specialist responsible for overseeing various operational tasks across customer account management, procurement, vehicle fleet administration, and office support.
- Management of customer account setups, modifications, and updates through SAP workflows, processing purchase requisitions (PR) and orders (PO), and coordinating procurement activities such as vendor contract management and invoice resolution.
- Manages multiple administrative tasks with precision and ensure smooth, efficient office operations.
SERVICE PROVIDERS SPECIALIST NETWORK ADMINISTRATOR
BESTMED MEDICAL SCHEME
12.2022 - 04.2024
- Responsible for building and maintaining relationships with healthcare providers, ensuring accurate reporting and timely resolution of queries.
- Negotiate contracts with service providers, conduct regular provider visits, and perform geographical analysis to address provider shortages.
- Provide expert advice to providers and stakeholders, support customer liaison, and contribute to continuous innovation through idea development and implementation.
- Conduct research on provider tariffs, recruit new doctors, and identify replacements for those no longer practicing.
SERVICE PROVIDERS NETWORK SUPPORT OFFICER
BESTMED MEDICAL SCHEME
02.2021 - 11.2022
- Planning, organizing, negotiation, teamwork and collaboration.
SERVICE PROVIDERS INTERN
BESTMED MEDICAL SCHEME
11.2019 - 01.2021
- Responsible for basic administrative functions, maintaining provider records and ensuring database accuracy.
Education
BCOM HONOURS IN SUPPLY CHAIN MANAGEMENT
MANCOSA
Johannesburg, South Africa05-2025
BBA IN LOGISTICS AND SUPPLY CHAIN MANAGEMENT -
OPEN LEARNING GROUP
Durban 01.2016 - 2019.01
Skills
Accomplishments
- 2019, Awarded Cum Laude distinction for outstanding academic performance and Named Student Top Achiever of the Year for outstanding academic performance.
- 2022, Bestmed Excellence Award - Awarded for outstanding performance and dedication.
Timeline
BUSINESS PLANNING & SUPPORT ADMIN
NESTLE
05.2024 - Current
SERVICE PROVIDERS SPECIALIST NETWORK ADMINISTRATOR
BESTMED MEDICAL SCHEME
12.2022 - 04.2024
SERVICE PROVIDERS NETWORK SUPPORT OFFICER
BESTMED MEDICAL SCHEME
02.2021 - 11.2022
SERVICE PROVIDERS INTERN
BESTMED MEDICAL SCHEME
11.2019 - 01.2021
BBA IN LOGISTICS AND SUPPLY CHAIN MANAGEMENT -
OPEN LEARNING GROUP
01.2016 - 2019.01
BCOM HONOURS IN SUPPLY CHAIN MANAGEMENT
MANCOSA
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