Lungelwa Ketsekile
87 Prince Alfred, Queenstown
Summary
Reliable employee seeking Accountant position. Offering excellent communication and good judgment.
Dedicated Accounting professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Career-driven, Strong Financial expertise and analytical skills, Risk Management Skills and Budget Control able to work under pressure, innovative, identifying new opportunities, team player and customer-orientated. In possession of well-developed communication, numerical skills and code 8 drivers license.
Experienced Accounting & Tax with over 20 years of experience in Accounting Industry. Excellent reputation for resolving problems and improving customer satisfaction.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Accountant In Practise
Gaji Accountants (Pty) Ltd
Queenstown
10.2007 - Current
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Onboarded new temps by entering employee information into systems.
- Developed and maintained courteous and effective working relationships.
- Created plans and communicated deadlines to complete projects on time.
- Improved operations through consistent hard work and dedication.
- Received and processed stock into inventory management system.
- Exceeded goals through effective task prioritization and great work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Handled 15 calls per day to address customer inquiries and concerns.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Resolved problems, improved operations and provided exceptional service.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Led projects and analyzed data to identify opportunities for improvement.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Adhered to social distancing protocols and wore mask or face shield.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Collaborated with team members to achieve target results.
- Prepare Annual Financial Statement for Clients.
- Plan and manage resources daily to ensure effective deployment of resources for optimum performance.
- Provide a comprehensive service to all clients in respect of analysis of tax related issues and advise them.
- Keep abreast of all new Tax & Accounting policies, procedures, and guidelines.
- Quality assurance of the work, identify trends and patterns with respect to errors, manage turnaround times to ensure the operational effectiveness, ensure effective functioning within the process and assist my assistant and my secretary when problems are experienced to enhance operational effectiveness.
- Drafting of reports on actual expenditure and physical reports. Planning and managing activities of revenue segment. Analysis of activities and information in terms of service delivery and needs of customers.
- Expand and observe all procedures relating to revenue, credit control and debt collection.
- Ensuring that all administrative business is attended to promptly. Implementing revenue relating issues to ensure precise recording of data regarding revenue management.
Project Service Controller
Eskom Distribution
East London
11.2006 - 09.2007
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- To provide a comprehensive project accounting service to Project Services Officer and support to the Project co-ordinates for all related Asset under construction.
- Provide a project Estimation administration by compiling project cost estimates, ensuring the project cost are loaded into the appropriate estimation system, obtaining bill of materials and upload into the appropriate estimation and obtain estimated work breakdown Structure elements costs.
- Prompting the acquisition of material required, by interfacing with logistics department to determine status of projected delivery date and materials availability.
- Providing project tracing and control service by monitoring project schedule and progress reports.
- Providing project related reports as and when required, closing the project files and archive. Support cost flows to and from projects by measuring contractual agreement against invoice amounts on all internal contract.
- Process invoices within agreed lead times and updating control for each project on amounts invoice and paid.
Tax Consultant – Taxpayer Service
South African Revenue Services
East London
05.2006 - 10.2006
- Drove operational improvements which resulted in savings and improved profit margins.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Provide a comprehensive service to all clients in respect of analysis of tax related issues.
- Strive to ensure that every client on exiting the service centre has Obtained resolution of his/her query and is satisfied with the level of service received.
- To perform all functions in respect of the completion of returns and other official documents of all taxes administered by SARS in order to meet clients needs and expectations.
- To administer registration, analysis of taxable income and incorrect assessments, calculations of tax debits/credits as well as verbal law interpretation and explanation of tax law, in order to meet client needs.
- To keep abreast off all new policies, procedures, and guidelines, To attend to all account enquiries received by telephone or in person, in respect off all outstanding debits and credits, penalties and interests with regards to all taxes administered by SARS.
- To provide tax education to clients, in order to promote the tax education off all clients and to broaden the tax base.
- Act as an advisor on behalf of the Commissioner for SARS on tax related matters keeping in mind the goals of the organization.
Tax Assessor - Assessment Maintenance
South African Revenue Services
Bellville
09.2003 - 04.2006
- Professionally negotiated and dealt with taxpayers in confrontational situations.
- Interpreted and applied federal and state tax codes for personal, business and corporate taxes.
- Recommended financial solutions in relation to tax implications.
- Responded to taxpayer questions and helped individuals complete and file tax documentation.
- Verified completeness of provided details when processing Objection and Appeal applications.
- Revise/rectifying assessments, Liaise with clients on a variety of tax related Matters, complete tax returns for taxpayers during the filing season, Finalise Tax Directives and Tax Clearance application forms, keep abreast of changes in tax legislation.
- Finalize written correspondence and objections, address particular problem areas, knowledge and skills transfer and complete Income tax returns PAYE, VAT, SDL and UIF Forms.
Acting Team Leader – Assessment Maintenance
South African Revenue Services
Bellville
01.2006 - 03.2006
- Exceeded goals through effective task prioritization and great work ethic.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Lead and co-ordinate the work, Plan and manage resources daily to ensure effective deployment of resources within the team for optimum performance.
- Quality assurance the work of the team, Identify trends and patterns with respect to errors and provide feedback to team members.
- Manage turn around times within the team to ensure operational effectiveness.
- Encourage regular feedback within the team to ensure effective functioning within the process and Assist team members when problems are experienced to enhance operational effectiveness.
Income Tax Agent
South African Revenue Services
Cape Town
11.2002 - 08.2003
- Actively listened to Taxpayer requests, confirming full understanding before addressing concerns.
- Dealing with taxpayer queries either on a face-to face basis or telephonically.
- To act as first line interface of SARS and to deliver/render a comprehensive service in respect of “standard/routine queries” inclusive of tax education to ensure better service delivery to enhance the public image of SARS.
Tele Sales
Home Choice
Claremont, Cape Town
07.2002 - 11.2002
- Opened new accounts and documented personal, demographic and payment information in system.
- Completed daily cold calling and outreach to build sales pipeline.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Marketing product to the client, Selling the product over the telephone, Capturing the order of customers, using Dialer and Omega programs, handled queries of the customers, doing out boundaries call, Debtor’s collection, customer Service, and call centre duties.
Resident Student Assistant
Cape Peninsula University of Technology
Bellville, Cape Town
08.1999 - 11.2000
- Liaised between students and house parents, gave input on committees regarding issues which affected students.
Clerk in Trade Creditors Department
Eskom Distribution
Bellville, Cape Town
07.1999 - 12.1999
- Drove operational improvements which resulted in savings and improved profit margins.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Created plans and communicated deadlines to complete projects on time.
- Adhered to social distancing protocols and wore mask or face shield.
- Executed payment of suppliers, reconciliation, matched local purchasing orders with invoices, handled accruals, handled queries, Introduction to System Application program (SAP), reported to managers, Verification of work etc.
Education
Post Graduate - Honours in Accounting Science
University of Kwazulu Natal
Durban, South AfricaHigher Diploma - International Tax
University of Pretoria
Pretoria, South AfricaBachelor of Accountancy - Accounting Science Non-Degree Purposes
University of Kwa-Zulu Natal
Bachelor of Science - Accounting
University of South Africa
04.2018
Certificate - B-BBEE Management Development Programme
UNISA – Graduate School of Business Leadership
Johannesburg12.2014
Bachelor of Technology - Cost & Management Accounting
Cape University Of Technology
Bellvile, Cape Town12.2003
Diploma - Accounting
Cape Univercity of Technology
Bellville Cape Town12.1999
High School Diploma -
Umtata Technical College
Mtata, Eastern Cape12.1995
Skills
South African Institute of Accounting & Commerce (SAIAC)
- Independent Reviewer 2013 till Date
- Accountant in Practise 2009 till date
- Tax Practitioner 2013 till date
Member South African Institute of Professional Accountants (SAIPA) – 2013 till date
Sage Business Cloud Accountant Edition (SBCACSA) – Advisor
FASSET – Skills development Facilitator
Convener of Economic Transformant for ANC Sub-Committee and Additional member for Ward 10 Branch Executive Committee for 2022 - 2024
Chairperson of the Risk and audit committee OR Tambo Cooperative Development Centre (ORTCDC)
Board Member for OR Tambo Cooperative Development Centre (ORTCDC)
Audit committee Member for Ikhala Public FET College: 2012
Audit Committee member Gariep Local Municipality: 2008-2012
Provincial Treasury for Black Management Forum (BMF): 2011
Committee Member for Businesswomen Association SA (BWASA): 2010
Member for Border Kei Chamber of Business (BKCOB): 2010-2012
Acting Team Leader at SARS - Bellville: 2006
Treasurer of Arts and Cultural Council (Peninsula Technikon): 2001
Project officer of Arts and Cultural Council (Peninsula Technikon):1999
Secretary of student Representative Council (Umtata Technical
College): 1996
Affiliations
South African Institute of Accounting & Commerce (SAIAC)
- Independent Reviewer 2013 till Date
- Accountant in Practise 2009 till date
- Tax Practitioner 2013 till date
Member South African Institute of Professional Accountants (SAIPA) – 2013 till date
Sage Business Cloud Accountant Edition (SBCACSA) – Advisor
FASSET – Skills development Facilitator
Certification
- Sage Accounting Cloud and Payroll License - Renewable every year
- (FASSET ) Financial and Accounting Services Sector Education and Training: skills Development Facilitator - Renewable every year
Languages
Xhosa
Native language
English
Proficient
C2
Timeline
Accountant In Practise
Gaji Accountants (Pty) Ltd
10.2007 - Current
Project Service Controller
Eskom Distribution
11.2006 - 09.2007
Tax Consultant – Taxpayer Service
South African Revenue Services
05.2006 - 10.2006
Acting Team Leader – Assessment Maintenance
South African Revenue Services
01.2006 - 03.2006
Tax Assessor - Assessment Maintenance
South African Revenue Services
09.2003 - 04.2006
Income Tax Agent
South African Revenue Services
11.2002 - 08.2003
Tele Sales
Home Choice
07.2002 - 11.2002
Resident Student Assistant
Cape Peninsula University of Technology
08.1999 - 11.2000
Clerk in Trade Creditors Department
Eskom Distribution
07.1999 - 12.1999
Post Graduate - Honours in Accounting Science
University of Kwazulu Natal
Higher Diploma - International Tax
University of Pretoria
Bachelor of Accountancy - Accounting Science Non-Degree Purposes
University of Kwa-Zulu Natal
Bachelor of Science - Accounting
University of South Africa
Certificate - B-BBEE Management Development Programme
UNISA – Graduate School of Business Leadership
Bachelor of Technology - Cost & Management Accounting
Cape University Of Technology
Diploma - Accounting
Cape Univercity of Technology
High School Diploma -
Umtata Technical College