Lungelo Mcunu
Experienced Secretary
Pretoria
Summary
A dedicated and experienced secretary with over 4 years of experience in managing student life cycles and committee support within a higher education environment, expert in using Integrated Tertiary software and facilitating committee meetings. Key achievements include the efficient handling of academic administration for both undergraduate and postgraduate students, alongside the successful execution of administrative and executive support tasks. Seeking a Faculty Officer II position at the University of Johannesburg, where my academic administration and committee support skills will be utilized to advance the university's mission of transforming and serving humanity through innovation and knowledge.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Secretary
Sefako Makgatho Health Sciences University - School of Medicine
05.2024 - Current
- Academic Life Cycle Administration (Undergraduate and Postgraduate)
- Process, evaluate, and coordinate applications to ensure compliance with admission requirements and university policies.
- Facilitate the seamless admissions and registration process of approximately 200 students, in collaboration with academic departments, the International Office, and the Centre for Student Administration.
- Provide prospective and registered students with accurate information, guidance, and checklists of required documentation to support successful application and enrollment.
- Respond promptly and professionally to student inquiries, offering assistance throughout the academic journey.
- Compile, update, and disseminate information to students via webpages, brochures, and other communication platforms.
- Coordinate with a wide range of stakeholders, including students, faculty, professional councils (e.g., HPCSA), and international partners, to ensure compliance and smooth operations.
- Manage the course catalog, structured curricula, and module prerequisite policies to support effective program delivery.
- Support key stages of the academic life cycle, including assessment processes, monitoring of student progress, graduation preparation, and alumni engagement.
- Provide secretariat support by preparing agendas, compiling documentation, and circulating meeting packs in advance.
- Accurately record and distribute minutes, ensuring that decisions and action items are tracked and followed up.
- Coordinate meeting logistics, and maintain confidential records in compliance with university policies.
Senior Administrator
University of Fort Hare - Faculty of Health Sciences
11.2022 - Current
- Manage the full academic life cycle, including student applications, admissions, enrolments, registrations, assessments, progress monitoring, graduations, and alumni support.
- Process applications on ITS in line with departmental requirements; update statuses (e.g., firm offers, conditional offers, requirements not met, standby, regret) and generate applicant reports.
- Facilitate student registrations with professional bodies such as the South African Nursing Council (SANC) and coordinate pledge ceremonies.
- Compile and update academic structures, course catalogues, curricula, module prerequisites, and student records to ensure compliance with approved programmes.
- Provide administrative support to lecturers by linking modules, capturing results, setting assessment criteria, computing marks, and producing class lists.
- Prepare and update the Faculty prospectus and collaborate with Xerox and other service providers for the production of brochures and marketing material.
- Respond to student enquiries, manage complaints and appeals, track retention data, and coordinate processes related to exclusions, credit recognition, and appeals.
- Support academic planning, timetabling, and quality assurance processes through course evaluations, examiner feedback, and performance reports.
- Liaise with diverse stakeholders, including students, international universities, professional councils (HPCSA & SANC), government departments, and other institutional units.
- Serve as Committee Secretary for Faculty Board Committee, Teaching and Learning Committee, Higher Degrees Committee, Infrastructure and Equipment Committee, Finance Committee, and UCDG Committee.
- Provide end-to-end secretariat support, including compiling and distributing agendas, preparing documentation, recording accurate minutes, tracking resolutions, and monitoring follow-up on action items.
- Prepare and consolidate reports, including postgraduate supervisor and examiner lists, submissions to the University Higher Degrees Committee, and graduation eligibility reports for students.
- Ensure effective communication of committee decisions to relevant stakeholders while maintaining confidentiality and compliance with institutional policies.
Secretary
Mangosuthu University of Technology
04.2021 - 10.2022
- Coordinated end-to-end administration of practical training modules (P1 & P2), from receiving and reviewing applications to confirming eligibility, quality assurance, and final registration on ITS
- Managed large-scale project reporting by preparing enrolment, registration, and progress reports for internal offices, SETAS, SASCE, and PYES, ensuring compliance and accountability
- Enhanced the student experience by providing timely proof of registration, official correspondence, and guidance for host company or funding body verification
- Strengthened employer and funder relations by coordinating contracts, MOUS, MOAS, and ensuring accurate tracking and submission of agreements
- Supported marketing and communication initiatives by drafting letters, student notices, and information packs to keep students informed about processes and requirements
- Served as Committee Secretary and minute-taker for the SASCE Committee and Co-op Departmental Committee, ensuring accurate record-keeping and follow-up of resolutions
- Provided responsive support to students through multiple channels (email, phone, office), fostering a student-centred approach in line with institutional service values
- Maintained a secure electronic filing system for contracts, student records, and project documents to promote efficiency, confidentiality, and audit readiness
Projects Administrator
Durban University of Technology
09.2018 - 03.2021
- Administered bursary finance budgets and WIL grant allocations for over 2,300 students, ensuring accurate processing of stipends, payroll schedules, and reconciliations for eight different SETA projects
- Coordinated end-to-end management of SETA-funded programmes (Internships, Work-Integrated Learning, and Bursaries) in line with compliance requirements, submitting timesheets, financial reconciliations, and progress reports to relevant SETAS
- Captured and maintained student funding applications on the OLUMS portal, producing data-driven reports to support monitoring, evaluation, and decision-making
- Facilitated the placement of students in industry-aligned companies from the DUT database, enhancing employability opportunities and strengthening institutional partnerships
- Prepared acceptance and completion letters, and developed communication materials to guide and update students, improving transparency and student experience
- Liaised with students, external employers, SETAs, and internal university departments to ensure effective coordination, professional engagement, and timely resolution of queries
- Supported marketing and awareness of funding opportunities by producing student communication content, brochures, and related materials in collaboration with institutional marketing units
- Contributed to institutional capacity building by devising and maintaining office systems for efficient data management, compliance tracking, and project reporting
Administrative Assistant
Durban University of Technology - Finance Department
05.2018 - 08.2018
- Served as the first point of contact at the front desk, assisting students, staff, and external stakeholders in a professional and student-centred manner
- Maintained and organised electronic filing systems to ensure accurate record-keeping and easy retrieval of academic and administrative documents
- Processed financial requisitions, vouchers, and Goods Received Vouchers (GRVs) on the ITS Integrator, ensuring compliance with institutional procurement and finance procedures
- Captured and updated supplier information on ITS, supporting financial transactions and operational efficiency
Education
Master of Management Sciences - Administration and Information Management
Durban University of Technology
Durban, South Africa12.2024
Btech degree - Office Management and Technology
Durban University of Technology
Durban, South Africa12.2019
National Diploma - Office Management and Technology
Durban University of Technology
Durban, South Africa12.2018
National Senior Certificate - Matric
Impunga High School
Jolivet, South Africa12.2015
Skills
- Administrative & Organisational Skills: Excellent time management Multi-tasking Work in high-pressured environments Work independently Exercise sound judgement Maintain confidentiality Strong decision-making Organizational skills Precision to detail Proven track record of project management Proactive problem-solving Versatile team player
- Committee & Meeting Management: Committee administration Coordination and facilitation of meetings Accurate minute-taking Agenda preparation and follow-up of action items
- Student Life Cycle Management: Managing undergraduate and postgraduate life cycles (applications, admissions, enrolments, registrations, assessments, graduations, alumni support) Student retention tracking Timetable and course catalogue management Academic record management Knowledge of university academic regulations, policies, and business processes
- Communication & Interpersonal Skills: Excellent written and verbal communication Social perceptiveness Conflict handling and resolution Facilitating an ethos of care and preferred student experience Stakeholder liaison (students, faculty, professional councils, international partners, funders)
- Systems & Technical Proficiency: 7 years’ experience with ITS HEDA Application Ranking System (ARS) Oracle Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Microsoft Access SharePoint Perceptive Content
- Finance & Bursary Administration: Bursary finance budgets Bursary allocations Processing stipends, reconciliations, and payroll schedules Financial requisitions and reporting
Accomplishments
- Application Compliance Success - Processed 150+ applications monthly, achieving 98% compliance rate with Faculty policies.
- Accurate Budget Management - Managed bursary budgets for 2,300 students, maintaining zero discrepancies in financial records.
- Enhanced Communication Efficiency - Improved student response time by 40% through streamlined communication protocols.
- Effective Stakeholder Coordination - Coordinated 12+ stakeholder meetings annually, ensuring 100% action item follow-up.
Additional Information
Name : Dr Paslius Sizwe Mazibuko
Occupation : Head of Department
Company name : Sefako Makgatho Health Sciences University -Psychiatry Department
Tel number : 012 521 4429
Email address : sizwe.mazibuko@smu.ac.za
Name : Ms Penny Nhlumayo
Occupation : Faculty Manager
Company name : University of Fort Hare – Faculty of Health Sciences
Tel number : 043 704 7359
Email address : pnhlumayo@ufh.ac.za
Name : Dr Themba Msukwini
Occupation : Acting Director
Company name : Durban University of Technology – Co-op Department
Tel number : 031 373 2307
Email address : msukwini@dut.ac.za
Timeline
Secretary
Sefako Makgatho Health Sciences University - School of Medicine
05.2024 - Current
Senior Administrator
University of Fort Hare - Faculty of Health Sciences
11.2022 - Current
Secretary
Mangosuthu University of Technology
04.2021 - 10.2022
Projects Administrator
Durban University of Technology
09.2018 - 03.2021
Administrative Assistant
Durban University of Technology - Finance Department
05.2018 - 08.2018
Master of Management Sciences - Administration and Information Management
Durban University of Technology
Btech degree - Office Management and Technology
Durban University of Technology
National Diploma - Office Management and Technology
Durban University of Technology
National Senior Certificate - Matric
Impunga High School
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