Lungelo Mbambo
Surveillance Officer
Durban
Summary
1.Customer Service:
-Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
2.Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
2.Surveillance officer:
-Dedicated security professional experienced conducting visual, audio and video surveillance to document actions of both customers and staff. Good report writing and relationship-building abilities.
-Effective at maintaining a strong security presence to deter unauthorized activities. Hardworking, resourceful, and proactive with good problem-solving skills.
Overview
4
4
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
Work History
Customer service, Bartender, Surveillance officer, Cashier and Front of House (FOH)
Goldrush
01.2021 - Current
- Greeting and seating customers
- Serve customers promptly
- Maintain a friendly, courteous and professional manner
- Money handling, cash ups, cash register, Data capturing And filing
- Handling customers’ accounts and personal information
- Being the eyes and ears of the Company and ensuring company policies, rules and regulations are followed
Education
Grade 12 -
Fundinduku High School
Durban, MarrianhillSkills
Cleanliness and hygiene
Reliability and punctuality
Efficient multitasking
Memory retention
Listening Skills
Customer Engagement
Energy and stamina
Professional Attitude
Multitasking Abilities
Customer Satisfaction
References
Londiwe Khanyile (Duty M)
Contact no: 063 416 0496
Company no: 031 828 4100
Rowen Reddy (General M)
Contact no: 082 659 8969
Company no: 031 828 4100
Personal Information
- Age: 25
- Gender: Male
- Nationality: South African
Certification
Team player of the year certificate
Timeline
Team player of the year certificate
12-2023
Customer service, Bartender, Surveillance officer, Cashier and Front of House (FOH)
Goldrush
01.2021 - Current
Grade 12 -
Fundinduku High School
Similar Profiles
Lungelo MbamboLungelo Mbambo
Surveillance Officer at GoldrushSurveillance Officer at Goldrush
AMANDA WILSONAMANDA WILSON
Senior Guest Service Representative at Goldrush InnSenior Guest Service Representative at Goldrush Inn
Bradley WilloxBradley Willox
GRT Mount Keith Bus Fleet Supervisor at Goldrush ToursGRT Mount Keith Bus Fleet Supervisor at Goldrush Tours