LUNGELO MASALI
GENERAL WORKER
Durban
Summary
Dynamic Dispatch Assistant at BLINDSMART with a proven track record in enhancing logistics performance and achieving improved on-time delivery rates. Skilled in route planning and data entry, I excel in fostering collaboration across departments while delivering exceptional customer service. Committed to accuracy, I minimized discrepancies through meticulous audits of dispatched goods.
Overview
5
5
years of professional experience
Work History
Dispatch Assistant
BLINDSMART
06.2020 - Current
- Collaborated with other departments to improve overall logistics performance, streamlining processes across the organization.
- Participated actively in weekly meetings with management teams to discuss dispatch performance metrics, identifying areas for improvement and implementing necessary changes.
- Played a key role in improving on-time delivery rates by monitoring driver progress closely throughout their assigned routes.
- Conducted regular audits of dispatched goods against invoices, minimizing discrepancies and enhancing inventory accuracy.
- Maintained accurate records of dispatch activities, ensuring timely delivery of goods and services.
- Provided exceptional customer service to clients by addressing inquiries or concerns promptly and professionally.
Education
No Degree -
MFUNDIWENI SECONDARY
DURBAN 04.2001 -
Skills
Data entry proficiency
SOCCER;MUSIC
I enjoying playing soccer and listening to music during my spare time.
Timeline
Dispatch Assistant
BLINDSMART
06.2020 - Current
No Degree -
MFUNDIWENI SECONDARY
04.2001 -
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