Lungelo Buyangaye

Reception And Security

Green Point

Summary

Dynamic and organized professional with proven expertise in customer relations and office management at Grinnell Security. Skilled in data entry and appointment scheduling, I enhanced front desk efficiency and ensured a welcoming environment, effectively resolving client inquiries and maintaining security protocols. Committed to delivering exceptional service and fostering positive client experiences.

Overview

years of professional experience

Work History

Receptionist

Grinnell Security

09.2021 - Current

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Corresponded with clients through email, telephone, or postal mail.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained visitor log for entering and leaving facility for security purposes.

Education

High School Diploma -

Business Management

Sasolburg

04.2001 -

Skills

Data entry

Telephone skills

File management

Office management

Customer/Client relations

Organization skills

Mail handling

Appointment scheduling

Security awareness

Reading and Sport

I like to read so to equipped myself with new information.

During my spare time i watch sport just to ease tensions after a long day from work

Timeline