Sport
Lungani Essenhower Mbongwa
DC Supervisor
Summary
Dynamic DC Supervisor with a proven track record at Clicks SA, enhancing team productivity through effective leadership and workflow optimization. Skilled in stock management and fostering employee engagement, I successfully implemented safety protocols and improved customer satisfaction, driving operational excellence and collaboration across departments.
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
15
15
years of professional experience
Work History
DC Supervisor
Clicks SA
08.2017 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Picking Supervisor
Ackermans Distribution Centre
02.2011 - 08.2017
- Ensured timely completion of orders by closely monitoring staff performance and adjusting resources as needed.
- Contributed to warehouse layout optimization projects, enhancing workflow efficiency throughout the facility.
- Collaborated with other departments to resolve issues affecting order processing, leading to improved overall operations.
Education
High School Diploma -
Igagasi High School
04.2001 -
Skills
Effective team leadership
Workflow efficiency
Continuous process refinement
Organizational strategy formulation
Stock management
Workplace discipline management
Informed decision-making
Employee engagement strategies
Coaching and guidance
Results driven
Cultivating strong partnerships
Standard operating procedures
Efficient waste minimization
Interests
Healthy food
Reading novels
Timeline
DC Supervisor
Clicks SA
08.2017 - Current
Picking Supervisor
Ackermans Distribution Centre
02.2011 - 08.2017
High School Diploma -
Igagasi High School
04.2001 -