Lunga Dladla
Professional Driver& Office Admin
Johannesburg
Work Preference
Summary
Results-driven professional with strong technical expertise in computer repairs, system configuration, and email setup. Demonstrated leadership abilities through diverse roles, including Cashier, Maintenance Assistant, Delivery Services Manager, and Trainer, fostering teamwork and effective problem-solving. Committed to personal growth and organizational success, with a proven track record in delivering exceptional customer service and enhancing operational efficiency.
Overview
5
5
Languages
10
10
years of professional experience
Work History
Advice and Referral
Bokamoso Youth Centre
10.2023 - 03.2024
- Managed filing system to organize documents efficiently
- Compiled data from various sources for analysis
- Managed phone communications to facilitate client interactions
- Coordinated recruitment and registration processes to attract talent
- Reason for leaving: Contract
Trainer
McDonald's
02.2014 - 12.2022
- Facilitated onboarding for new staff to enhance their skills and integration into the team.
- Monitored staff adherence to company policy
- Ensuring that every crew person are serving happy customers
- Ensuring that every customer complaints are resolved in favour of our clients
- Assisting Managers with shift managing as junior manager
- Performed routine maintenance tasks to keep equipment in optimal working condition.
- Duties and responsibilities: MDS manager
- Cleaned certain machines following the manufacturer manual.
- Off-loaded supplies from delivery trucks to ensure timely inventory replenishment.
- Received and packed stock following the company food safety policy.
- Conducted physical counts of stock on hand to maintain accurate inventory records.
- Oversaw daily operations and responsibilities related to MDS management for efficient service delivery.
- Resolved customer complaints to enhance client satisfaction
- Tracked daily sales to maintain accurate records
- Keeping tracks of all the sales made everyday
- Executed service call-outs for bike repairs to ensure fleet readiness and operational reliability.
Entry level IT support Technician
Vibrant Global Concepts
01.2020 - 03.2020
- Troubleshot and repaired PCs to ensure optimal functionality for end-users
- Email configuration
- Remote support
- Performed data backup to safeguard critical information
- End-user teaching
- Provided technical assistance remotely for users
- System Optimization and data recovery
Education
No Degree - Information And Communication Technology
Google
Online 04.2001 -
No Degree - Information And Communication Technology
Damelin
Johannesburg, South Africa 04.2001 -
No Degree - Matric
Nkanyiso High School
Nkandla, South Africa 04.2001 -
Skills
Customer service
Effective communication
Verbal communication
Team collaboration
Resource navigation
Problem solving
Adaptability
Microsoft office
Computer skills
Leadership
Dependability
Positive attitude
Timeline
Advice and Referral
Bokamoso Youth Centre
10.2023 - 03.2024
Entry level IT support Technician
Vibrant Global Concepts
01.2020 - 03.2020
Trainer
McDonald's
02.2014 - 12.2022
No Degree - Information And Communication Technology
Google
04.2001 -
No Degree - Information And Communication Technology
Damelin
04.2001 -
No Degree - Matric
Nkanyiso High School
04.2001 -
soccer and gaming
Outside of work, I enjoy playing and watching soccer as it helps me stay fit, focused, and refreshed. On quieter days, I enjoy watching movies and exploring different cultures through language learning. I am highly passionate about technology and coding, and I spend my time learning and experimenting with building apps that can make everyday life easier. I naturally enjoy solving problems and finding practical solutions that improve processes and create convenience for others