Lunay Grobler
Kilnerpark
Summary
Experienced Receptionist and expert administrative team member with a wealth of clerical and customer service experience. Possessing self-motivation and critical thinking skills, able to independently handle daily needs. Adept at flexing easily between changing demands and adapting to new processes and procedures. Background in various office settings, bringing knowledge about security, service, and clerical requirements. Excels at taking on multiple simultaneous tasks, thanks to excellent time management abilities and resourceful approach.
Overview
4
4
years of professional experience
2044
2044
years of post-secondary education
2
2
Languages
Work History
Receptionist / Fibre Assistant
Session Telecoms
05.2023 - Current
- Greeting visitors, helping them navigate through the office, and supplying them with refreshments as the wait
- Coordinated courier services and provided daily updates to supervisors and end users, facilitating seamless communication.
- Handled and assessed reseller feasibility inquiries.
- Supported work colleagues in conducting thorough feasibility studies for tenders.
- Confirmed installation dates and times with direct clients.
- Ensured efficient technician schedules by effectively organizing and assigning job tasks.
- Ensured cleaning supplies are always stocked.
- Effectively managed the process of loading new orders onto ISP portals, while consistently providing timely updates to reseller and direct clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed the creation of ID's for clients on the inhouse company system.
- Supported the finance department by extracting monthly XDR reports during month end.
- Booking of APN sim cards.
- Maintained accurate inventory of shipments through scanning and stock control.
- Ensured accurate record-keeping of stock warranties by submitting bi-monthly maintenance reports.
- Established strong lines of communication with senior management and colleagues, resulting in increased efficiency and productivity
- Executed scanning processes for documents and stored them on the server
- Ensured accurate and timely filling of all necessary port documents
- Secured relevant documentation for seamless finalization
- Managed and optimized meeting room availability schedules
- Answered and transferred phone calls in a professional manner.
- Developed and maintained a filing system.
- Booking of equipment for clients.
- Managing stock to ensure timely delivery, updating procurement on inventory levels, and accurately scanning serial numbers.
- Continuously monitor and manage the office's stationary supply needs..
Self Employed
Little Super Humans
04.2022 - 12.2022
- Executed all tasks and responsibilities as the sole owner.
- Performed sublimation printing on a range of products.
- Couriered completed orders to customers
- Performed consistent marketing efforts on a daily basis.
- Operated Cricut machine for printing vinyl materials.
- Continuously discovered fresh market opportunities.
- Created original designs using Coreldraw.
- Delivered high level of service to customers in effort to build upon future relationships.
Bar Lady
Shooters
12.2021 - 01.2022
- Mixing, garnishing, and serving alcoholic and non-alcoholic drinks according to company specifications
- Helping guests choose menu items or guiding them through drink options
- Keeping the bar stocked and clean while
- Taking orders and making guests feel taken care of during their time at the restaurant or event.
Door Lady (Part Time)
Cappuccinos
11.2021 - 12.2021
- Greeting customers as they walk into the restaurant
- Helping guests with reservations and guiding them to their table
- Providing customers with menus and answering any initial questions they may have.
Sales Assistant and General Worker (Part Time)
Oppiplaas And R & R Bistro (Shoe Shoe Shoes)
04.2021 - 04.2021
- Greeting customers and offering assistance
- Recommending products or merchandise to help customers
- Answering questions and addressing concerns
- Informing customers about sales, promotions and policies.
Education
High School Diploma -
Hoerskool Waterkloof
04.2001 - 2021
Graphic Design for Web & Print -
Web Design Academy
Centurion 04.2001 - 08.2022
Web Design & Development -
Web Design Academy
Centurion, South AfricaN4 - Human Resource Management
Oxbridge Academy
Skills
MS Word
MS Excel
MS Outlook
Office management
Appointment scheduling
Microsoft office
Timeline
Receptionist / Fibre Assistant
Session Telecoms
05.2023 - Current
Self Employed
Little Super Humans
04.2022 - 12.2022
Bar Lady
Shooters
12.2021 - 01.2022
Door Lady (Part Time)
Cappuccinos
11.2021 - 12.2021
Sales Assistant and General Worker (Part Time)
Oppiplaas And R & R Bistro (Shoe Shoe Shoes)
04.2021 - 04.2021
High School Diploma -
Hoerskool Waterkloof
04.2001 - 2021
Graphic Design for Web & Print -
Web Design Academy
04.2001 - 08.2022
Web Design & Development -
Web Design Academy
N4 - Human Resource Management
Oxbridge Academy
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