Lumka Gaven
Olympus AH
Summary
Results-driven sales professional with six years of experience, transitioning into real estate. Currently enhancing expertise through a property investment and development certificate at the University of Cape Town. Ready to leverage skills in a new role and drive success within a dynamic team.
Overview
1
1
Language
15
15
years of professional experience
Work History
Owner
Sunkissed Properties
01.2023 - Current
- Managed Airbnb property operations to ensure guest satisfaction and operational efficiency.
- Communicated with guests, responding promptly to inquiries before, during, and after their stay to enhance guest satisfaction.
- Optimised property listings across multiple platforms to increase visibility and attract potential guests.
- Accurate listings: Be truthful while describing the property and its characteristics on the Airbnb platform.
- Determine pricing: Modify nightly rates in accordance with local competition, demand and the seasons.
- Manage reservations: Easily manage check-ins, check-outs, and new reservation requests.
- Update calendars: To prevent duplicate reservations, keep availability calendars up to date.
- Ensured compliance with local short-term rental regulations to maintain legal operation.
- Engaged with visitors to provide information and enhance their experience.
- Ensured cleanliness and safety standards were upheld to provide a welcoming environment for guests.
- Property Cleanliness and Turnover: Before each check-in, make sure the property is immaculate and free of health risks.
- Restock necessities: Provide fresh towels, toilet paper, soap, bed sheets, and basic kitchenware.
- Maintain the house by scheduling routine maintenance and promptly fixing broken objects.
- Clearly define and convey the regulations for the home, including those pertaining to noise, dogs, and smoking.
- Manage finances: Keep tabs on spending, store invoices, and assess property performance.
Financial Advisor
Talk Insure Brokers
01.2020 - 01.2025
- Secured new business opportunities through targeted outreach and client engagement.
- Managed sales and marketing activities for prospects and existing clients, driving achievement of monthly sales targets.
- Focus on relationship management with existing Health, Life, Invest, Retirement, and Insure clients
- Facilitated activations and networking events to strengthen professional relationships and expand client base.
- Demonstrates advanced sales knowledge
- Demonstrates advanced product knowledge
- Continuous product development courses
Account Manager
Konica Minolta SA
01.2019 - 01.2020
- Managed sales and marketing activities for prospects and existing clients to achieve annual sales targets
- Focused on account development and relationship management with SMEs, large corporates, and SOEs
- Identified and pursued new business opportunities
- Applied advanced sales techniques to improve client interactions
- Utilised product knowledge to enhance customer support
Discovery Life Admin Consultant
Multiplier Financial Group
01.2016 - 01.2019
- Achieved monthly sales targets consistently
- Processed new business applications and submitted activation requirements to facilitate timely onboarding.
- Communicate with clients daily to give them an update on their application for Life Cover
- Arranged nurse appointments for clients to complete medicals, ensuring a smooth application process.
- Provide sales agents with feedback on all the applications submitted
- Provided comprehensive client care services
- Submitted monthly reports to track performance and identify areas for improvement.
Event Coordinator
Fore Front Solutions
01.2013 - 01.2014
- Coordinated and executed assigned events, ensuring alignment with client objectives.
- Sourced suppliers and additional services to meet project needs.
- Oversaw project budget to ensure financial adherence.
- Prepared detailed quotations for client projects to facilitate decision-making.
- Identified and pursued new business opportunities to enhance client portfolio.
- Attended briefings to clarify scope of work and project requirements.
- Compiled reports for the Managing Director.
Outbound Sales Consultant
A.S Marketing and Sales
01.2012 - 01.2013
- Executed business-to-business sales of products, driving client engagement and satisfaction.
- Facilitated sales of Vodacom promotional SIM cards at events, increasing brand visibility and customer acquisition.
- Sold Heli Rescue Plus by The Unlimited Group, enhancing client safety and service offerings.
- Promoted Mobicel cell phone device in retail settings.
Assistant Event Coordinator
Star of Africa Boutique Hotel
01.2012 - 12.2012
- Coordinated celebrity events for Star of Africa Boutiques Hotel, enhancing brand visibility and guest experience.
- Coordinated event and hotel bookings, streamlining scheduling to maximise utilisation of resources.
- Managed front desk operations, facilitating seamless guest check-in and check-out to improve customer satisfaction.
- Performed administrative tasks, including managing schedules and coordinating office activities.
- Identified and pursued new business opportunities to expand client base.
Education
Bachelor’s degree - Business Administration
Eduvos
Midrand, GP09-2026
RE5 Regulatory Examination - Representatives in all Categories of FSPs
Moonstone School of Business Excellence
Brooklyn, GP01-2021
Property Investment and Development
University Of Cape Town
01-2021
Bachelor’s Degree - Fashion Design
Lisof (London International School of Fashion)
Pretoria, GP01-2012
Matric Certificate -
Sutherland High School
Centurion, GP01-2008
Skills
- Analytical skills
- Meticulous planning
- Problem solving
- Innovative thinking
- Computer literacy
- Customer relationship management
- Business development
- Event coordination
- Sales strategy
- Client engagement
- Marketing communications
- Property management
- Negotiation skills
- Digital marketing strategies
- Customer retention strategies
- Operations management
- Brand management
Languages
English
Advanced
C1
Hobbies and interests
- Kayaking
- Garment Construction
- Event Planning
- Interior Deco
Custom
- Bonginkosi Radebe, Director, Talk Insure Brokers, 081 339 7982, Bongi@talkinsure.co.za
- Koen Dekker, Sales Team Manager, Konica Minolta SA, 0824175840, Koend@konicaminoltasa.com
- Grace Mphela, Team Manager, Multiplier Financial Group, 076 028 7652
- Tebogo Mosupye, Managing Director, Fore Front Solutions, 087 550 2912, Tebogo@forefrnt.co.za
- Mashaku Ntloedibe, Fore Front Solutions, 073 840 0400
- Tumisang Mokate, Managing Director, Star of Africa Boutique Hotel, 082 509 7803, Mokate411@gmail.com
Timeline
Owner
Sunkissed Properties
01.2023 - Current
Financial Advisor
Talk Insure Brokers
01.2020 - 01.2025
Account Manager
Konica Minolta SA
01.2019 - 01.2020
Discovery Life Admin Consultant
Multiplier Financial Group
01.2016 - 01.2019
Event Coordinator
Fore Front Solutions
01.2013 - 01.2014
Outbound Sales Consultant
A.S Marketing and Sales
01.2012 - 01.2013
Assistant Event Coordinator
Star of Africa Boutique Hotel
01.2012 - 12.2012
Bachelor’s degree - Business Administration
Eduvos
RE5 Regulatory Examination - Representatives in all Categories of FSPs
Moonstone School of Business Excellence
Property Investment and Development
University Of Cape Town
Bachelor’s Degree - Fashion Design
Lisof (London International School of Fashion)
Matric Certificate -
Sutherland High School