LULUTHO SKUNI
BELHAR, CAPE TOWN
Summary
Experienced in Management Assistant/ Administration with over 3 years of experience in Office Management. Excellent reputation for resolving problems and improving customer satisfaction. Skilled at managing inventory and supplies, handling phone duties and company correspondence, and appointment scheduling. Specializes at creating a friendly and receptive office environment.
Overview
4
4
years of professional experience
Work History
DEPOT ADIMINISTRATOR
PATHCARE LAB (MELOMED PRIV HOSPITAL)
BELLVILLE
02.2019 - Current
- Computer literate
- Interpersonal skills
- Correctly capturing patient data
- Pathology knowledge and Reception/Customer Service experience
- Handling clients calls and emails, respond in timely manner
- Initiative and ability to problem solve and multi task
- Effective communication and interpersonal skills
- Working effectively as part of team and independently
- Positive attitude, flexible work style and well-developed work ethic
- Print and deliver reports
- Handling queries and after-requests
- Handling accounts & Banking and working remotely with banking department
- Perform frontline reception/switchboard duties
- Planning and organization skills
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Management Assistant
KOINONIA YOUTH ENTERPRISE
PAARL
02.2017 - 01.2018
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Responsible for weekly Radio Slot
- Training and coaching youth in projects when and where necessary
- Preparation of meeting venue and Typing meeting minutes
- Checking and responding to e-mails
- Answers clients inquires, handles complaints and attend to the needs of clients
- Ensuring all e-mails for the day are answered (E-mail management & Social Media)
- Making sure e-mails are answered on time within 24hrs; Manage all mails from clients and ensure response and completion of all client requests
- Attending meeting, Taking minutes and keeping notes.
- Facilitator in Projects (eg. Matric students Training) and Youth camps
- Assist in weekly and monthly planning for Manager
- Assist with Networker
- Checking waitlist daily for any changes
- Checking filing is done
- Doing monthly stationary ordering
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Education
MANAGEMENT ASSISTANT CERTIFICATION - MANAGEMENT ASSISTANT
Boland College
PAARL12.2018
High School Diploma -
Mtirara Senior Secondary School
MTIRARA S S SCHOOL2014
Skills
- Proficiency in word processing, spreadsheet, and database PC applications
- Ability to effectively communicate with co-workers, customers and outside vendors
- Ability to read, write, speak and understanding English
- Attention to detail concentration, and alertness
- Ability to handle multiple tasks with varying work load
Competencies and Abilities
- Responsible for weekly Radio Slot
- Training and coaching youth in projects when and where necessary
- Preparation of meeting venue and Typing minutes of meeting
- Answers clients inquires, handles complaints and attend to needs of clients
- Ensuring all e-mails for day are answered (E-mail management & Social Media)
- Making sure e-mails are answered on time within 24 hours
- Manage all mails from clients and ensure response and completion of all client requests
- Attending meeting, Taking minutes and keeping notes
- Facilitator in Projects (eg High School students Training) and Youth camps
- Computing Skills and Technical skills (Microsoft word, Excel, PowerPoint)
Timeline
DEPOT ADIMINISTRATOR
PATHCARE LAB (MELOMED PRIV HOSPITAL)
02.2019 - Current
Management Assistant
KOINONIA YOUTH ENTERPRISE
02.2017 - 01.2018
MANAGEMENT ASSISTANT CERTIFICATION - MANAGEMENT ASSISTANT
Boland College
High School Diploma -
Mtirara Senior Secondary School
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