Micros
Luleka Daki
Senior Restaurant Manager
Summary
Experienced in a fast-paced restaurant environment, honed leadership and team-building skills. Eager to transition into a new field. Demonstrated expertise in sales strategies and inventory control throughout career. Determined to leverage transferrable skills to drive success in a new and challenging role.
Overview
14
14
years of professional experience
4027
4027
years of post-secondary education
2
2
Certifications
Work History
Store Manager
Nando's Chickenland t/a Nando's Bluff
01.2019 - 01.2024
- Inventory management
- Managed 27 employees and 3 managers
- Directly involved in recruiting, training and disciplinary processes
- Handling customer complaints and building relationships
- Ensuring compliance with company standards and health and safety regulations
- Directly involved in recruiting, training and disciplinary processes Oversaw daily operations
- Problem solving
- Generating and presenting Financial Reporting
- Production planning
- Participated in local Marketing strategies
- Responsible for basic payroll duties
Assistant store Manager
Nando's Chickenland t/a Nando's Pavilion
01.2018 - 01.2019
Junior Manager
Nando's Westwood Mall
01.2013 - 01.2018
Cashier
Nando's Westville Mall
01.2010 - 01.2012
Education
BCOM - Supply Chain Management
Management College of South Africa (MANCOSA)
Durban, South Africa07-2017
National Diploma - Small Business Management
Durban University of Technology (DUT)
11-2009
Skills
Effective Communication
Software
Kronos
Certification
Basic First Aider
Timeline
Store Manager
Nando's Chickenland t/a Nando's Bluff
01.2019 - 01.2024
Assistant store Manager
Nando's Chickenland t/a Nando's Pavilion
01.2018 - 01.2019
Junior Manager
Nando's Westwood Mall
01.2013 - 01.2018
Cashier
Nando's Westville Mall
01.2010 - 01.2012
BCOM - Supply Chain Management
Management College of South Africa (MANCOSA)
National Diploma - Small Business Management
Durban University of Technology (DUT)
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