Work-life balanceFlexible work hoursWorking remotely option
14
years of professional experience
Energetic Hospitality Team Member with robust background in delivering top-tier customer service and enhancing guest satisfaction. Skilled in managing daily operations, resolving issues swiftly, and fostering collaborative team environment. Strong ability to anticipate guest needs, maintain high standards of cleanliness, and ensure seamless service delivery. Committed to creating memorable experiences and contributing to positive atmosphere.
Work History
Hospitality Team Member
6 Years 1 Month
primi piatti | cape town, south africa | 12.2019 - 01.2026
Conducted stock counts of storeroom inventory and notified supervisor of low levels.
Maintained cleanliness and hygiene standards in dining and kitchen areas, adhering to health and safety regulations.prepare variety of food and beverages according to customers order or supervisor's instractions.following approved procedures.
customer service agent
4 Years 2 Months
the foschini group | cape town, south africa | 02.2014 - 04.2018
Resolved customer queries over phone and by email.specific customer questions about the company's products/services when client called.having a knowledge rep was one of the most important aspects of my good customer service experience.knowing the ins and outs of a company offering stood out as a vital role for me as a frontliner service rep.it allowed me to provide quick,accurate and comprehensive responses to customers and prospects.
general assistant
1 Year
McDonald's | cape town, south africa | 01.2012 - 01.2013
Monitored existing stock on daily basis, accurately submitting orders to maintain optimal inventory levels.,includiding fridges and freezer.cleaning shelves and keep stock neat and tidy.
Skills
Sanitation standards
great interpersonal skills
Customer service
Stock control
excellent communication skills team orientated
Education
Certificate of Higher Education - cosmotology
bliss wellness clinic | arts cape | 01-2019
Member of [Type] Union massage,padis,and maniture
[Degree] Graduate
[Type] Academic Achievement Award
Coursework in [Area of expertise]
grade 12 - matric
bellville south hihgh school | Bellville, WC | 01-2006