Lukhona Vincent Maduna
Administrative Assistant
Zonnebloem
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Administrative Assistant
TUTOR-MINA TUTORING ACADEMY
01.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Student Liaison Officer
RISE STUDENT ACCOMODATION
01.2023 - 12.2023
- Connected students with resources both within and outside of the school system to address personal or academic challenges they faced.
- Provided ongoing support to students throughout their educational journey
- Enhanced student engagement by implementing innovative programs and activities tailored to their interests.
Education
High School Diploma -
Mohokare Finishing School
Freestate , Zastron 12-2024
Skills
Office administration
Administrative support
Data entry
Computer skills
Microsoft Excel
Microsoft Word
Customer service
Problem-solving
Time management
Customer and client relations
Verbal communication
VOLUNTEER WORK
I’ve been actively involved in tutoring kids in the Zonnebloem and Nyanga Townships, helping them with their schoolwork and providing extra support where needed. This experience has not only allowed me to give back to the community but also helped me develop important skills like patience, communication, and problem-solving. Working closely with these kids has been incredibly rewarding, and it has taught me the importance of education in shaping a better future.
REFERENCES
MR KHANYISA ZALI
Director
Tutor-Mina Tutoring Academy
MR BUYELEKHAYA MBOMBO
Supervisor
Rise Student Accommodation
Timeline
Administrative Assistant
TUTOR-MINA TUTORING ACADEMY
01.2024 - Current
Student Liaison Officer
RISE STUDENT ACCOMODATION
01.2023 - 12.2023
High School Diploma -
Mohokare Finishing School
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