Traveling
Lukho Mnyaka
Customer Assistant
East London
Summary
Dynamic and results-oriented professional with a proven track record at Picknpay, adept in enhancing customer satisfaction and streamlining operations. Excelled in multitasking and critical thinking, significantly improving shopping experiences. Skilled in both effective communication and meticulous attention to detail, consistently demonstrated flexibility and a strong sense of responsibility.
Overview
7
7
years of professional experience
Work History
Customer Assistant
Picknpay
01.2022 - Current
- Handled cash transactions accurately while adhering to company security protocols.
- Supported promotional events by setting up displays and engaging customers in product demonstrations.
- Communicated effectively with customers to address inquiries about products, services, or store policies.
- Assisted customers in locating desired items, ensuring a positive shopping experience.
- Built strong relationships with customers by providing personalized recommendations and attentive service.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Retail Assistant
Spargs
01.2018 - 01.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
Education
Grade 12 -
Unathi High School
South Africa East London01.2018
Skills
Excellent Communication
Teamwork and Collaboration
Flexible and Adaptable
Self-Motivated
Active Listening
Multitasking Abilities
Written Communication
Critical Thinking
Attention to Detail
Dependable and Responsible
Interests
Timeline
Customer Assistant
Picknpay
01.2022 - Current
Retail Assistant
Spargs
01.2018 - 01.2020
Grade 12 -
Unathi High School