Cooking
LUKHANYO MAY
Book Seller/Researcher
6 Ny 100 Section 4 Gugulethu, Cape Town,WC
Summary
Educated bookseller bringing 6 years of experience in high pressured, and demanding settings. Talented at engaging customers, relating to individuals through shared passion for reading. Maintains in-depth knowledge of various authors, genres and general literature.
My 2 years of tutoring experience is also valuable with regards to my ability to communicate effectively, disseminate and impart knowledge unto others. This is also supported by my 7 years of training in Reading and Writing (research) in Social Sciences, of which 4 were spent in undergrad and 3 in post graduate studies (History).
Overview
7
7
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Book Seller
Clarke's Bookshop
Cape Town, Western Cape
11.2016 - Current
- Having to deal with customers/clients that come into the shop looking for specific books, at times having to recommend titles according to their interests and choices.
- Listening to customer needs and desires to identify and recommend optimal products.
- Ensuring that that books are sorted alphabetically and by their genre on the shelves.
- Also responsible for making sure that the shop is neat and tidy, so that books are clearly visible for customers to see and peruse them at their pleasure.
- Applied interpersonal and communication skills to establish selling relationship with customers.
- Delivered highest level of customer service by greeting, communicating and assisting customers with their orders.
- Developed strong rapport with customers and created positive impression of business.
Tutor
University of the Western Cape, History Department
Cape Town, Western Cape
02.2020 - 11.2021
- Collaborated with students to complete tutorial assignments, identify lagging skills and correct weaknesses.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Stressed importance of good study habits by encouraging students to create personalized study plans.
- Organized group tutoring sessions to help students struggling in similar areas.
- Supported students with helpful study habits and exam strategies.
- Taught students remotely via pre-recorded and live video sessions.
- Updated required logs and student documentation to keep records accurate and current.
- Assessed students' progress throughout tutoring sessions and adjusted instructional methods and content focus.
- Responded to after hours email and telephone requests to provide students assistance with specific questions.
- Improved test scores by focusing on reading comprehension, and critical thinking skills through one-on-one tutoring sessions.
Education
Bachelor of Arts - History, Politics, And Sociology (Undergrad)
University of The Western Cape
Bellville 02.2015 - 12.2018
Honours - History
University of The Western Cape
Bellville 02.2019 - 11.2019
Master of Arts - History (Not Complete)
University of The Western Cape
Bellville 02.2020 - Current
Skills
Excellent Reading and Writing Skills
References
Henrietta Dex Owner of Clarke's Bookshop - 082 882 7093
Andre Sale Co-Owner of Clarke's Bookshop - 071 154 8268
Paolo Israel HOD (History UWC) - 021 447 4466
Interests
Photography
Playing and Watching Sports (Cricket & Soccer)
Contact details
Phone Number: 066 114 6303
Email: LukaKaDiks@gmail.com
Timeline
Tutor
University of the Western Cape, History Department
02.2020 - 11.2021
Master of Arts - History (Not Complete)
University of The Western Cape
02.2020 - Current
Honours - History
University of The Western Cape
02.2019 - 11.2019
Book Seller
Clarke's Bookshop
11.2016 - Current
Bachelor of Arts - History, Politics, And Sociology (Undergrad)
University of The Western Cape
02.2015 - 12.2018
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