Luke Matthews

Recently made a move to IT, where I used my knowledge gained to expedite incidents and resolve them ASAP. I’ve quickly acclimatized myself to my new environment, taking ownership of the incident management of FBH PCOE. In this role, I have been liaising with both IT and business personnel, helping to resolve issues speedily. I’ve learnt a great deal about the various FBH applications and the IT landscape over the years, and this has aided me to assist in resolving many incidents by myself. Being a conduit between IT and business, I have facilitated many discussions in order for both parties to have the same understanding of the situation and to formulate a solution. As a business owner, I’ve had to privilege to work with various stakeholders within companies, finalizing deals with the CEO to assisting the truck driver load the truck, all with the same professional smile , integrity and humour. Thorough Demand Planner offering 20 years of comprehensive experience estimating future product demands by employing analytical, sales and marketing data. Proficient in many planning applications paired with in-depth knowledge of supply chain operations. Strategic and logical professional, skillful in supporting risk assessment and mitigation processes and monitoring and reporting on changes in budgets, sales forecasts or business strategies. Well-versed in reviewing sales trends, forecasting data and evaluating forecast results. Seasoned team leader committed to working closely and collaborating with team members to identify shortages, overstocks, replenishment and other inventory issues. Doing root course analysis and mentoring and training fellow planners. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. In all my roles, I’ve had the privilege to mentor young minds, and inspire the next generation.

• Deon, Dickson, Systems Manager, WWIT
• Faeza, Abrahams, Systems Manager, WWIT

• Supervised team of 6 staff members
• Used Microsoft Excel to develop inventory tracking spreadsheets. at Vida E Caffe