Luke Grindley-Ferris
Honours Student
Cape Town
Summary
Driven and analytical business management graduate currently completing a BCom Honours in Strategic Management at Stellenbosch University. Experienced across multiple industries, combining commercial insight with strong problem-solving, leadership, and communication skills. Able to adapt quickly, managing teams, and translate complex challenges into practical solutions. Motivated to contribute to projects that drive organisational performance and create lasting impact.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Part-time Operational Manager
Solitaire Free Range Eggs
01.2025 - 07.2025
- Led a team of 25 staff, improving workforce scheduling and reducing costs
- Implemented stock control measures that streamlined supply chain efficiency and reduced stockouts
- Coordinated innovative solutions to address operational challenges, leading to increased efficiency and reduced costs
Operational Manager
Seoulful Chicken
06.2024 - 09.2024
- Scheduled staff shifts efficiently, considering individual availability and skill sets for optimal workforce distribution.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
Part-Time Operational Manager
Craft Liquor Merchants
02.2023 - 08.2023
- Management of up to five teams of promotional workers, between five different venues.
- Mentored staff members on best practices, fostering a culture of continuous improvement within the organisation.
- Coordinated efforts among various departments to effectively manage resources and meet project deadlines consistently.
Sales Assistant
Courage Clothing Store
06.2022 - 07.2023
- Completed stock takes and stock control, with an extensive understanding of POS systems.
- Increased sales by building strong customer relationships and providing excellent service.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Sales Specialist
KTOB Solutions
01.2022 - 06.2022
- Focused on promoting and selling fiber internet solutions to residential and business clients.
- Lead generation, customer engagement, closing sales, and providing after-sales support to ensure client satisfaction.
- Increased sales revenue by developing and implementing strategic sales plans.
Education
BCom Honours - Business Management
Stellenbosch University
12.2025
BCom - International Business
Stellenbosch University
12.2024
Matric -
Curro Hermanus
12.2020
Skills
Team leadership
Customer service
Strategic planning
Business development
Staff management
Performance management
Additional Information
Societies:
University of Stellenbosch Consulting Society (Active Member)
University of Stellenbosch Investment Society (Active Member)
Timeline
Part-time Operational Manager
Solitaire Free Range Eggs
01.2025 - 07.2025
Operational Manager
Seoulful Chicken
06.2024 - 09.2024
Part-Time Operational Manager
Craft Liquor Merchants
02.2023 - 08.2023
Sales Assistant
Courage Clothing Store
06.2022 - 07.2023
Sales Specialist
KTOB Solutions
01.2022 - 06.2022
BCom Honours - Business Management
Stellenbosch University
BCom - International Business
Stellenbosch University
Matric -
Curro Hermanus
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